At a Glance
- Tasks: Monitor and troubleshoot network issues, ensuring seamless connectivity for our clients.
- Company: Join a leading managed network services provider with a dynamic team.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Work in a 24/7 environment with excellent career advancement potential.
- Why this job: Be the first line of defence in a high-impact role that makes a difference.
- Qualifications: Understanding of networking fundamentals and experience with UK broadband products.
The predicted salary is between 30000 - 40000 £ per year.
As a Tier 1 NOC Engineer, you will be the first line of defence for our managed network services. You will monitor, troubleshoot, and resolve connectivity issues across a diverse range of UK carrier products and enterprise hardware. This is a high-impact role requiring a mix of technical troubleshooting, carrier liaison, and disciplined shift handovers.
Shift Pattern: 4-on, 4-off (2 Days: 07:00–19:00 | 2 Nights: 19:00–07:00 | 4 Days Off)
Requirements
- Technical Requirements
- Networking Fundamentals: A solid understanding of the OSI model, TCP/IP, DNS, and DHCP.
- Carrier Knowledge: Proven experience troubleshooting UK broadband and leased line products (FTTC/FTTP/Ethernet).
- Vendor Exposure: Hands-on experience (or certification) with at least one of the following:
- Juniper (Junos OS)
- Fortinet (FortiOS/FortiGate)
- MikroTik (RouterOS)
- Protocols: Basic understanding of BGP, OSPF, and VPN (IPsec/SSL) tunnels.
- SD-WAN/MPLS: Familiarity with wide-area network architectures and how they differ from standard DIA (Direct Internet Access).
- Preferred Qualifications:
- CCNA, JNCIA, or NSE 4 certifications.
- Previous experience in a 24/7 NOC environment.
- Experience with ticketing systems.
NOC Engineer - Tier 1 (Shifts) in Marlow employer: MLL Telecom
Join a dynamic team as a Tier 1 NOC Engineer, where you will be at the forefront of our managed network services in a supportive and collaborative work environment. We offer a competitive shift pattern that promotes work-life balance, alongside opportunities for professional development through training and certifications. Our commitment to employee growth and a culture of innovation makes us an exceptional employer in the telecommunications sector.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer - Tier 1 (Shifts) in Marlow
✨Tip Number 1
Get your networking fundamentals down! Brush up on the OSI model, TCP/IP, DNS, and DHCP. This knowledge will not only help you in interviews but also show that you're serious about the role.
✨Tip Number 2
Show off your troubleshooting skills! Prepare some examples of how you've resolved connectivity issues in the past. We love hearing about real-life experiences that demonstrate your problem-solving abilities.
✨Tip Number 3
Familiarise yourself with the specific technologies mentioned in the job description. If you have experience with Juniper, Fortinet, or MikroTik, make sure to highlight that. It’ll give you a leg up over other candidates!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace NOC Engineer - Tier 1 (Shifts) in Marlow
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your understanding of networking fundamentals and any relevant certifications you have. We want to see how your experience aligns with the technical requirements listed in the job description.
Tailor Your Application:Don’t just send a generic CV! Customise your application to reflect the specific skills and experiences that relate to the NOC Engineer role. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it’s relevant. We appreciate clarity and brevity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MLL Telecom
✨Brush Up on Networking Fundamentals
Make sure you have a solid grasp of the OSI model, TCP/IP, DNS, and DHCP. We recommend reviewing these concepts thoroughly, as they are likely to come up during your interview. Being able to explain these fundamentals clearly will show your technical competence.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of how you've resolved connectivity issues in the past. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your problem-solving abilities effectively.
✨Familiarise Yourself with Carrier Products
Since you'll be dealing with UK broadband and leased line products, it’s crucial to understand their nuances. We advise researching FTTC, FTTP, and Ethernet services so you can speak confidently about them during the interview.
✨Get Comfortable with Shift Work
As this role involves a 4-on, 4-off shift pattern, be prepared to discuss your experience with shift work. We recommend highlighting any previous roles where you managed handovers or worked in a 24/7 environment, as this will demonstrate your adaptability and reliability.
