At a Glance
- Tasks: Be the first line of defence in managing and resolving network incidents.
- Company: Join a dynamic team focused on network operations and customer satisfaction.
- Benefits: Gain hands-on experience, develop technical skills, and enjoy a supportive work environment.
- Other info: Ideal for those eager to learn and thrive in a fast-paced environment.
- Why this job: Kickstart your career in tech with real-world challenges and growth opportunities.
- Qualifications: Passion for networking, basic technical knowledge, and a proactive attitude.
The predicted salary is between 25000 - 35000 £ per year.
As a Tier 1 NOC Engineer, you will be the first line of defence for our managed network services. The main responsibility will be identifying, diagnosing, managing and resolving incidents, minimising the impact of any network outage and customer downtime.
We are looking for a candidate who is genuinely passionate and eager to build a career within Network Operations. This is an excellent opportunity for someone who is motivated to learn on the job, develop their technical skills, and grow within a supportive team environment.
Above all, we are seeking someone with the right attitude — a proactive, positive, and can-do mindset. The ideal candidate will be curious, resilient when facing challenges, and willing to take ownership of their development. A strong work ethic, reliability, and a commitment to delivering high-quality service are essential to success in this role.
Requirements- Technical Requirements
- Networking Fundamentals: A solid understanding of the OSI model, TCP/IP, DNS, and DHCP.
- Carrier Knowledge: Proven experience troubleshooting UK broadband and leased line products (FTTC/FTTP/Ethernet).
- Vendor Exposure: Hands-on experience (or certification) with at least one of the following:
- Juniper (Junos OS)
- Fortinet (FortiOS/FortiGate)
- MikroTik (RouterOS)
- Protocols: Basic understanding of BGP, OSPF, and VPN (IPsec/SSL) tunnels.
- SD-WAN/MPLS: Familiarity with wide-area network architectures and how they differ from standard DIA (Direct Internet Access).
- Preferred Qualifications
- CCNA, JNCIA, or NSE 4 certifications.
- Previous experience in a 24/7 NOC environment.
- Experience with ticketing systems.
NOC Engineer - Tier 1 in Marlow employer: MLL Telecom
As a Tier 1 NOC Engineer with us, you will join a dynamic and supportive team dedicated to fostering your professional growth in Network Operations. Our company prides itself on a collaborative work culture that encourages continuous learning and development, offering you the chance to enhance your technical skills while making a meaningful impact on our managed network services. Located in a vibrant area, we provide a stimulating environment where your proactive attitude and commitment to high-quality service will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer - Tier 1 in Marlow
✨Tip Number 1
Network your way into the role! Reach out to current NOC Engineers or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for someone looking to break into the industry.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss networking fundamentals and any relevant technologies. We recommend practising common interview questions related to troubleshooting and incident management.
✨Tip Number 3
Show your passion for the role! During interviews, share examples of how you've tackled challenges in the past and your eagerness to learn. A proactive attitude can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace NOC Engineer - Tier 1 in Marlow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Network Operations shine through. We want to see that you're genuinely excited about the role and eager to learn. A positive attitude can really make you stand out!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing candidates who take the time to customise their applications to show how they fit with our needs.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Tier 1 NOC Engineer role. Less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MLL Telecom
✨Know Your Networking Basics
Make sure you brush up on the OSI model, TCP/IP, DNS, and DHCP before your interview. Being able to confidently discuss these fundamentals will show that you have a solid foundation in networking, which is crucial for a Tier 1 NOC Engineer.
✨Show Your Troubleshooting Skills
Prepare to share specific examples of how you've diagnosed and resolved network issues in the past. Whether it's dealing with broadband or leased line products, demonstrating your hands-on experience will set you apart from other candidates.
✨Highlight Your Certifications
If you have any relevant certifications like CCNA, JNCIA, or NSE 4, make sure to mention them. Even if you’re still working towards them, discussing your learning journey can show your commitment to professional development and your eagerness to grow in the field.
✨Emphasise Your Attitude
The right mindset is key! Be ready to talk about how you approach challenges with a proactive and positive attitude. Share examples of when you've taken ownership of a situation or gone the extra mile to deliver high-quality service, as this aligns perfectly with what they’re looking for.
