At a Glance
- Tasks: Ensure top-notch delivery of IT and telecom services while keeping customers happy.
- Company: MLL Telecom Limited, a leader in managed IT and telecom services.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Great opportunity to build relationships and improve service delivery.
- Why this job: Be the key link between customers and teams, driving service excellence.
- Qualifications: Experience in IT or telecom services and knowledge of ITIL principles.
The predicted salary is between 50000 - 65000 £ per year.
MLL Telecom Limited in Marlow is seeking an experienced Service Delivery Manager to ensure successful delivery of managed IT and telecom services while maintaining high customer satisfaction.
This role involves acting as the primary interface between customers and operational teams, driving service excellence, and managing service improvement initiatives.
Ideal candidates will have a strong background in telecom or IT services and a thorough understanding of ITIL principles.
The position also focuses on relationship building with stakeholders and managing service level agreements.
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Service Delivery Manager - IT & Telecoms (Essex) in Marlow employer: MLL Telecom Limited
MLL Telecom Limited is an exceptional employer located in Marlow, offering a dynamic work culture that prioritises collaboration and innovation in the IT and telecom sectors. Employees benefit from comprehensive training programmes and career advancement opportunities, ensuring personal and professional growth while contributing to high-impact projects that enhance customer satisfaction. With a commitment to service excellence and a supportive team environment, MLL Telecom stands out as a rewarding place to build a meaningful career.
