At a Glance
- Tasks: Lead strategic public sector accounts and drive new business growth.
- Company: Dynamic company focused on innovative solutions for public sector clients.
- Benefits: Pension, healthcare, 25 days leave, and social engagement activities.
- Other info: We celebrate diversity and encourage authenticity in the workplace.
- Why this job: Make a real impact while developing your leadership and account management skills.
- Qualifications: Proven track record in account management and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
The purpose of this role is to lead the commercial performance of strategic public sector accounts, delivering exceptional service, strengthening existing customer relationships, and driving new business growth across the East Region.
Responsibilities
- Create, own and develop detailed strategic account plans in support of the company sales strategy and agreed business targets.
- Create, own and develop a stakeholder engagement plan to help create line of sight to the longer-term business strategy.
- Develop and manage a robust governance and engagement model that ensures public‐sector clients and internal teams are kept informed of on‐going actions.
- Develop and identify a process that can be measured by client‐agreed KPIs for quotations, responses and implementation requests.
- Ensure all contracts are kept updated to reflect changes.
- Lead formal bid processes when required for new opportunities.
- Act as an expert advocate for MLL solutions, products and services that enable innovative solutions to be developed to meet customer needs, present and future.
- Work closely and co‐operatively with internal teams (Solution Architects, Service Delivery Managers, Service Architects, Project Managers, Bid Managers, Desk Based Sales, commercial and financial teams) to provide outstanding proposals and ensure projects are delivered on time and on budget.
- Maintain accurate up‐to‐date records for all allocated clients and opportunities in the MLL Cherwell CRM system.
Qualifications
- Proven track record of high achievement in a target‐carrying role.
- Sound knowledge of account management processes and client engagement.
- Relationship manager with strong stakeholder skills, able to operate at all levels with resilience and adaptability.
- Public sector experience is desirable but not essential.
- Outstanding communication skills, both verbal and written.
- High standard of Excel skills and reporting capability.
- Team management skills, working with multiple stakeholders to achieve objectives.
- Coaching and mentoring employees in order to increase productivity and revenue.
- Resilient, driven, and able to lead cross‐functional teams.
- Telecoms/IT experience working with public sector customers.
Benefits
- Pension Scheme
- Life Assurance
- HealthCare Insurance
- Financial Wellbeing & Will Writing
- Wellbeing Support Programme (EAP)
- 25 days annual Leave + 8 Bank Holidays
- Social Engagement & Office Activities
- Proud Supporter of the Armed Forces Community
- Employer Recognition Scheme
- Real Living Wage Employer
- Work Placement & Apprenticeship Programmes
We welcome applicants from all backgrounds and encourage you to bring your authentic self to work.
Client Director in Marlow employer: MLL Telecom Limited
As a Client Director at our company, you will thrive in a dynamic work culture that prioritises exceptional service and strong relationships within the public sector. We offer a comprehensive benefits package, including a pension scheme, healthcare insurance, and a robust wellbeing support programme, all designed to foster employee growth and satisfaction. Located in the East Region, we are committed to creating an inclusive environment where your contributions are valued, and your professional development is supported through coaching and mentoring opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Client Director in Marlow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Director role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience in account management and stakeholder engagement. Share specific examples of how you've driven business growth and strengthened client relationships in the past.
✨Tip Number 3
Prepare for interviews by researching the company and its public sector clients. Understand their challenges and think about how you can provide innovative solutions. This will show you're not just interested in the job, but genuinely invested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Client Director in Marlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in account management and client engagement. We want to see how your skills align with the role of Client Director, so don’t hold back on showcasing your achievements!
Showcase Your Communication Skills:Since outstanding communication is key for this role, use clear and concise language in your application. We love a well-structured document that reflects your ability to convey complex ideas simply and effectively.
Highlight Relevant Experience:If you’ve got public sector experience or have worked with telecoms/IT customers, make sure to mention it! We’re looking for someone who can hit the ground running, so any relevant experience will definitely give you an edge.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MLL Telecom Limited
✨Know Your Accounts
Before the interview, dive deep into the public sector accounts you'll be managing. Understand their needs, challenges, and how your experience aligns with their goals. This will show that you're not just interested in the role but are genuinely invested in their success.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully engaged with stakeholders in the past. Highlight your ability to build relationships and communicate effectively at all levels. This is crucial for a Client Director, so make sure you can demonstrate your expertise in this area.
✨Be Ready for Bid Processes
Brush up on your knowledge of formal bid processes. Be prepared to discuss any relevant experiences where you've led or contributed to successful bids. This will help you stand out as someone who can drive new business growth effectively.
✨Excel in Excel
Since strong Excel skills are a must, consider preparing a few examples of how you've used Excel for reporting or analysis in previous roles. Being able to talk about your proficiency will reassure them that you can handle the data-driven aspects of the job.
