At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional guest experiences and maintain high standards.
- Company: Join a leading hotel brand that values hospitality and teamwork.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Why this job: Make a real impact on guest satisfaction while growing your career in hospitality.
- Qualifications: 1 year of experience as a Housekeeping Supervisor is preferred.
- Other info: Be part of a supportive team focused on excellence and sustainability.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensuring compliance with all housekeeping policies, standards and procedures.
- Establishing goals and objectives for all areas of responsibility.
- Directing staff to strive for continuous improvement in all areas of responsibility.
- Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
- Developing hotel general cleaning schedule and managing execution of work.
- Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
- Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
- Being aware of hotel’s layout and facilities.
- Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
- Reporting any maintenance issues immediately.
- Complying with COSHH and Health and Safety Standards.
- Following the lost property procedures.
- Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
- Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
HOTEL CLEANLINESS SUPERVISOR employer: MLH - Housekeeping
Contact Detail:
MLH - Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOTEL CLEANLINESS SUPERVISOR
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Hotel Cleanliness Supervisor role.
✨Tip Number 2
Prepare for interviews by researching the hotel brand and its values. Show them you’re not just another candidate; you’re genuinely excited about delivering exceptional hospitality and being part of their team.
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. Think about how you can demonstrate your experience and commitment to maintaining high standards in cleanliness and guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with working at Marriott.
We think you need these skills to ace HOTEL CLEANLINESS SUPERVISOR
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Hotel Cleanliness Supervisor role. Highlight your previous experience in housekeeping and any leadership roles you've had. We love seeing how your skills align with our values and the responsibilities outlined in the job description.
Be Clear and Professional: Use clear and professional language throughout your application. Remember, communication is key in our industry! Make sure to proofread for any typos or errors, as this reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at MLH - Housekeeping
✨Know the Brand
Before your interview, take some time to research the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Housekeeping Supervisor. Prepare specific examples of how you've improved cleanliness standards, managed a team, or handled guest complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity.
✨Demonstrate Team Spirit
Since teamwork is crucial in hospitality, be prepared to talk about how you foster a positive work environment. Share examples of how you've supported your colleagues and contributed to a culture of respect and kindness, aligning with the hotel's values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to staff development or how they maintain high cleanliness standards. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.