At a Glance
- Tasks: Lead a major transformation programme to enhance student services and improve user experience.
- Company: Join a leading education organisation focused on impactful service redesign.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with the chance to influence change in a complex environment.
- Why this job: Make a real difference in student services while developing your project management skills.
- Qualifications: Experience in transformation projects and strong stakeholder engagement skills required.
Location: London / Hybrid (3 days in the office)
Contract: 2-year fixed term contract
MLC Partners are supporting a leading education organisation in the recruitment of a Project Manager to join a high-profile transformation programme. This is a pivotal role within a large-scale Student Services transformation initiative, focused on redesigning and improving services across a complex multi-faculty environment. Following a comprehensive review of Student Services, the organisation is now entering the implementation phase of an ambitious transformation programme. The successful candidate will lead a key workstream, helping shape the future operating model for a wide range of student-facing services across the institution.
The Role
This is an exciting opportunity to lead a strategically important workstream within a major transformation programme. You will be responsible for supporting service redesign activity, operational improvements, and future-state service models that improve consistency, efficiency, and user experience. Working closely with senior stakeholders, faculties, project teams, and communications functions, you will combine strong project management capability with stakeholder engagement and change management skills to drive meaningful organisational change across a highly complex environment.
Key Responsibilities
- Lead a key workstream within a large-scale transformation programme
- Support service redesign and operational improvement activity across multiple service areas
- Translate process mapping outputs into practical implementation plans and operational improvements
- Support the development and implementation of new operating models across central and local service functions
- Engage and influence senior stakeholders across multiple business areas
- Identify opportunities to enhance and improve service delivery
- Work collaboratively with programme, project, and communications teams to support change adoption and implementation
- Contribute to service improvement initiatives, governance structures, and operational planning
- Help drive operational improvements across a complex service environment
About you
- Proven experience delivering transformation or service improvement projects within complex organisations
- Strong project or programme management capability, with experience supporting large-scale change initiatives
- Experience working on service redesign, process improvement, or operational transformation activity
- Excellent stakeholder engagement skills, with the ability to build credibility across senior and operational audiences
- Experience navigating matrix or multi-stakeholder environments with competing priorities
- Strong communication and facilitation skills, with a collaborative and pragmatic approach
- Experience within Higher Education would be advantageous, though candidates from other complex service-led environments are encouraged to apply
Senior Project Manager employer: MLC Partners
MLC Partners is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the education sector. With a focus on meaningful transformation, employees benefit from professional growth opportunities and the chance to make a significant impact on student services in a complex multi-faculty environment. The hybrid working model allows for flexibility while being part of a high-profile initiative in London, making it an attractive place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like MLC Partners looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Senior Project Manager at MLC Partners, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at MLC Partners, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of MLC Partners and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at MLC Partners
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that MLC Partners might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at MLC Partners.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
