At a Glance
- Tasks: Lead a major transformation programme to enhance student services and improve user experience.
- Company: Leading education organisation focused on innovative service transformation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team and contribute to a high-profile transformation initiative.
- Why this job: Make a real impact on student services and drive meaningful change in education.
- Qualifications: Experience in project management and service improvement within complex organisations.
The predicted salary is between 53000 - 57000 £ per year.
Location: London / Hybrid (3 days in the office)
Contract: 2-year fixed term contract
Salary: £53,000 - £57,000
MLC Partners are supporting a leading education organisation in the recruitment of a Project Manager to join a high-profile transformation programme. This is a pivotal role within a large-scale Student Services transformation initiative, focused on redesigning and improving services across a complex multi-faculty environment.
Following a comprehensive review of Student Services, the organisation is now entering the implementation phase of an ambitious transformation programme. The successful candidate will lead a key workstream, helping shape the future operating model for a wide range of student-facing services across the institution.
The Role:
This is an exciting opportunity to lead a strategically important workstream within a major transformation programme. You will be responsible for supporting service redesign activity, operational improvements, and future-state service models that improve consistency, efficiency, and user experience.
Working closely with senior stakeholders, faculties, project teams, and communications functions, you will combine strong project management capability with stakeholder engagement and change management skills to drive meaningful organisational change across a highly complex environment.
Key Responsibilities:
- Lead a key workstream within a large-scale transformation programme
- Support service redesign and operational improvement activity across multiple service areas
- Translate process mapping outputs into practical implementation plans and operational improvements
- Support the development and implementation of new operating models across central and local service functions
- Engage and influence senior stakeholders across multiple business areas
- Identify opportunities to enhance and improve service delivery
- Work collaboratively with programme, project, and communications teams to support change adoption and implementation
- Contribute to service improvement initiatives, governance structures, and operational planning
- Help drive operational improvements across a complex service environment
About you:
- Proven experience delivering transformation or service improvement projects within complex organisations
- Strong project or programme management capability, with experience supporting large-scale change initiatives
- Experience working on service redesign, process improvement, or operational transformation activity
- Excellent stakeholder engagement skills, with the ability to build credibility across senior and operational audiences
- Experience navigating matrix or multi-stakeholder environments with competing priorities
- Strong communication and facilitation skills, with a collaborative and pragmatic approach
- Experience within Higher Education would be advantageous, though candidates from other complex service-led environments are encouraged to apply
Applications are under constant review, with my client keen to appoint the right candidate as soon as possible. Please apply now or reach out to Briar at MLC Partners for a confidential conversation.
Senior Project Manager employer: MLC Partners
MLC Partners is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation within the education sector. With a focus on employee growth, the organisation provides ample opportunities for professional development while working on impactful transformation projects in a hybrid environment. Located in London, employees benefit from a vibrant city atmosphere, alongside the flexibility of remote work, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or project management field. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation’s recent projects and challenges. This shows you’re genuinely interested and ready to contribute to their transformation journey.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you’ve led successful projects or improved services in the past. This will help you stand out as a candidate who can drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Project Manager role. Highlight your experience in transformation projects and service redesign, as these are key for us. Use specific examples that showcase your skills in stakeholder engagement and operational improvements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about leading transformation initiatives in education. Share your vision for improving student services and how your background makes you the perfect fit for this role.
Showcase Your Project Management Skills:We want to see your project management prowess! Include details about the methodologies you've used and any tools that have helped you manage complex projects. This will help us understand how you can lead our key workstream effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MLC Partners
✨Know Your Transformation Stuff
Make sure you brush up on the latest trends in service transformation, especially within education. Familiarise yourself with case studies or examples of successful projects that have improved student services. This will show your interviewers that you're not just knowledgeable but also genuinely interested in making a difference.
✨Stakeholder Engagement is Key
Prepare to discuss how you've successfully engaged with senior stakeholders in the past. Think of specific examples where you influenced decisions or drove change. Being able to articulate your approach to building relationships and managing expectations will set you apart from other candidates.
✨Show Off Your Project Management Skills
Be ready to talk about your project management experience in detail. Highlight any methodologies you’ve used, like Agile or PRINCE2, and how they helped you deliver successful outcomes. Bring along metrics or results from previous projects to back up your claims – numbers speak volumes!
✨Ask Insightful Questions
Prepare some thoughtful questions about the organisation's transformation programme and its goals. This shows that you’re not only interested in the role but also invested in the future of the organisation. Questions about their current challenges or how they measure success can spark engaging conversations.
