Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
- Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensuring compliance with all housekeeping policies, standards and procedures.
- Establishing goals and objectives for all areas of responsibility.
- Directing staff to strive for continuous improvement in all areas of responsibility.
- Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
- Developing hotel general cleaning schedule and managing execution of work.
- Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
- Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
- Being aware of hotel’s layout and facilities.
- Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
- Reporting any maintenance issues immediately.
- Complying with COSHH and Health and Safety Standards.
- Following the lost property procedures.
- Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
- Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained.
Safety and Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Compensation: Competitive salary
