Founding Talent

Our client is a high-growth, venture-backed technology company that is transforming the insurance claims space. Operating as an AI-native Third-Party Administrator (TPA) within a $200B industry, our client pairs an expert in-house claims team with advanced proprietary software. This hybrid approach delivers faster resolutions, improved outcomes, and a significantly more humane experience for policyholders during vulnerable times. Having secured over $15M in funding from top-tier global venture capital firms, our client already manages operations representing over $200M in insurance premiums across a diverse partner base of more than 50 organizations, including multiple publicly traded enterprises. With strong market traction and an urgent mission, our client recognizes that exceptional people are the foundation of their success. They are seeking an entrepreneurial and driven Founding Talent Lead to serve as their first dedicated recruitment hire.

Working directly with the founding team, this individual will build the organization's recruiting engine from scratch, partner with leadership across all business units (engineering, sales, claims, and operations) to define excellence, and relentlessly source high-caliber professionals who will raise the bar for the entire organization.

• End-to-End Recruitment Management: Own the full hiring lifecycle, including crafting compelling position profiles, designing highly predictive interview stages, facilitating hiring decisions, delivering offers, and successfully closing exceptional candidates.
• Talent Sourcing & Pipeline Generation: Proactively surface passive talent through targeted outbound sourcing, professional network referrals, creative channel discovery, and long-term relationship building ahead of hiring needs.
• Recruitment System Infrastructure: Build, evaluate, and continuously refine scalable recruitment systems, processes, and applicant tracking workflows to support rapid, high-signal talent assessment.
• Referral Network Engineering: Design and optimize internal employee referral initiatives to leverage the collective networks of the current team.
• People & Onboarding Infrastructure: Collaborate on initial post-hire touchpoints, helping to establish structured onboarding, human resources processes, and early performance management frameworks so new hires transition smoothly and productively.

• 2 to 7 years of full-lifecycle recruiting experience, with a strong preference for individuals who have succeeded in fast-growing startup environments.
• Absolute willingness and ability to work in-office 5 days per week at the client's office in either New York City or London.
• A proven track record of establishing recruitment workflows and sourcing processes from the ground up, coupled with the agility to adapt and restructure those systems as organization needs evolve.
• Outstanding sourcing capabilities across multiple business domains and seniority levels, with a sharp eye for identifying top-tier talent that traditional search methods overlook.
• Prior experience sourcing and securing engineers, developers, and other highly technical roles within high-performance technology environments is strongly preferred.
• Exceptional verbal and written communication skills, with an innate ability to build genuine trust, represent the employer brand accurately, and spark excitement in high-potential candidates.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity.

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting us.