At a Glance
- Tasks: Support staff and students with technical queries in a dynamic e-learning environment.
- Company: Join MLA College, part of GEDU Global Education, a leading education provider in Europe.
- Benefits: Gain valuable experience in digital learning and enhance your skills in a supportive team.
- Other info: Opportunity for personal development and potential travel within the UK and internationally.
- Why this job: Be at the forefront of innovative e-learning solutions and make a real difference.
- Qualifications: Experience in Moodle or similar VLEs, strong problem-solving, and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
As a Higher Education College, MLA College is part of the GEDU Global Education group, one of the largest education providers in Europe. Putting students first, MLA College has a focus on distance e-learning and blended learning and continues to develop its expertise in the use of technology to enhance student progression.
With many new distance learning courses under development, MLA College is looking for a Digital Learning Support Assistant who is confident, energetic, self-driven and innovative and has a passion for supporting both staff and students with technical enquiries in a higher education environment. MLA College is implementing a new Moodle based VLE and is looking for a specialised role to support users of this new platform by offering in-depth technical support to both staff and students.
Essential attributes and experience required include the following:
- Demonstrated experience in supporting learning design (ideally in Moodle) within higher education, online learning, or corporate learning environments.
- Background in E-learning content creation/management.
- Extensive technical knowledge of using a VLE (ideally Moodle).
- Excellent problem-solving skills.
- Excellent team working skills.
- An eye for detail.
- Be motivated by a passion for quality and impeccable service delivery.
- Excellent levels of written and verbal communication.
- Ability to rapidly build and maintain relationships.
- Excellent skills in both organisation and prioritisation.
The post holder will be primarily responsible for supporting the new Moodle based VLE with additional responsibilities also including supporting and maintaining our existing bespoke learning platform, the Total Learning Platform (TLP) and managing e-learning materials.
Other duties will include:
- Maintaining and updating existing digital content.
- Contribute ideas to the progression of MLA College’s delivery of e-learning materials, and helping to implement these.
- Demonstrate a commitment to continued personal development.
Additional Notes:
- The successful candidate must be legally entitled to work in the UK.
- This role may involve hours which sit outside of a standard working day.
- The successful candidate will be expected to comply with company policies and procedures.
- The successful candidate will be based in our Plymouth City Centre office.
- There may be a requirement to travel within the UK and internationally as part of this role.
Please send your CV and covering letter to technical@mla.ac.uk. Candidates invited for interview will need to prepare a presentation based around user support in a Virtual Learning Environment; further details will be provided upon invitation to interview.
As a Disability Confident Employer, MLA College is committed to equal opportunities and welcomes applications from disabled candidates. We are happy to make reasonable adjustments at any stage of the recruitment process.
Locations
Digital Learning Support Assistant in Devon, Plymouth employer: MLA College
MLA College is an exceptional employer that prioritises student success and innovation in the realm of digital learning. With a strong commitment to professional development, employees benefit from a collaborative work culture that encourages creativity and technical expertise, particularly in supporting the new Moodle-based VLE. Located in the vibrant Plymouth City Centre, staff enjoy a dynamic environment with opportunities for growth and the chance to make a meaningful impact in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Learning Support Assistant in Devon, Plymouth
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like MLA College looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Digital Learning Support Assistant in Devon, Plymouth
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at MLA College, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of MLA College and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at MLA College
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that MLA College might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at MLA College.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
