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- Tasks: Support customers and sales teams in a fast-paced environment with excellent service.
- Company: Established manufacturing business with a busy commercial team.
- Benefits: Competitive salary, private medical insurance, 26 days leave, and company pension scheme.
- Other info: Flexible shift patterns and opportunities for career growth.
- Why this job: Join a stable company and gain valuable experience in sales and marketing.
- Qualifications: Experience in administration or customer service, strong communication skills, and good IT skills.
The predicted salary is between 25000 - 30000 £ per year.
An established manufacturing business is currently recruiting for a Sales/Customer Service Administrator to join their busy commercial team. This role would suit an organised administrator with strong customer service skills and the ability to support the business activity in a fast-paced environment. The position involves working a rotating shift pattern (once a month) to support customers across different time zones.
Key responsibilities:
- Handling customer enquiries by telephone and email delivering excellent customer service
- Processing sales orders accurately and efficiently
- Preparing quotations and entering pricing information into internal systems
- Setting up new customer accounts and maintaining existing records
- Supporting the sales team with day-to-day administration
- Assisting with marketing administration, including data collection
- Managing customer queries and resolving issues in a professional manner
- Updating CRM or ERP systems with accurate information
Skills and experience required:
- Previous experience in an administrative, sales support or customer service role
- Confident telephone manner and strong communication skills
- Good IT skills, including Microsoft Office
- High attention to detail and strong organisational ability
- Ability to work independently and as part of a team
Additional Information:
- 37.5 hours per week on a rotating shift pattern, including late shifts
- Company pension scheme
- Private medical insurance
- 26 days annual leave plus statutory holidays
- On-site parking
- Additional pay when required to work late shift (12-10pm)
- Mon-Fri 8-4.30, early finish on Fridays or Fridays off when on late shift
- Salary dependent on experience
This role offers an opportunity to join a stable and well-established business and gain experience supporting both sales and marketing functions.
Sales/Customer Service Administrator Sales Administrators employer: MKT Partnerships
Contact Detail:
MKT Partnerships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Customer Service Administrator Sales Administrators
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves handling customer enquiries, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace Sales/Customer Service Administrator Sales Administrators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales/Customer Service Administrator role. Be sure to mention your organisational skills and any experience with sales support or customer queries.
Show Off Your IT Skills: Since good IT skills are a must, make sure to mention your proficiency with Microsoft Office and any other relevant software. We love seeing candidates who can hit the ground running with our internal systems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MKT Partnerships
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their customer service approach and be ready to discuss how your skills can enhance their operations. This shows you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to maintain a professional manner under pressure, as this role requires strong communication skills.
✨Be Organised and Detail-Oriented
Since the role involves processing sales orders and maintaining records, demonstrate your organisational skills during the interview. Bring a notepad to jot down important points and show that you can manage information effectively.
✨Ask Smart Questions
At the end of the interview, ask insightful questions about the team dynamics, the rotating shift pattern, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.