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For Companies At a Glance
- Tasks: Drive sales of plumbing and heating products while providing top-notch customer service.
- Company: Join MKM, the UK's leading independent builders' merchant with a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, discounts, and mental health support.
- Why this job: Make a real impact in a growing business while developing valuable skills.
- Qualifications: Previous sales experience in plumbing and heating and strong product knowledge required.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Our Stockton branch is recruiting for a Plumbing and Heating Manager. In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.
Duties will include:
- Grow the customer base.
- Providing quotations for customers.
- Purchasing materials and managing stock levels for the category.
- Dealing with customers both face to face and over the telephone.
- Giving excellent customer service and sound product advice.
- Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
Sound plumbing and heating product knowledge is essential for this role. The successful candidate should also have previous sales experience in a plumbing and heating merchant environment. You should be confident, have excellent product knowledge, great attention to detail, a genuine commitment to providing excellent customer service and be able to develop and maintain great customer relationships. Being computer literate is also a must.
Benefits include a competitive salary package, performance related bonus, contributory pension scheme, perkbox discounts, financial planning support, life assurance, holiday accrual on length of service, free parking, cycle to work scheme, enhanced maternity/paternity pay, mental health support and employee assistance program.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995.
Plumbing and Heating Manager in Stockton-on-Tees employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Manager in Stockton-on-Tees
✨Tip Number 1
Get to know the company inside out! Research MKM and understand their products, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your previous sales experience relates to plumbing and heating. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plumbing and Heating Manager in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing and heating product knowledge and sales experience. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about plumbing and heating sales and how you can help us grow our customer base. Keep it engaging and personal.
Show Off Your Customer Service Skills: Since excellent customer service is key for this role, include examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about their clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products Inside Out
Make sure you brush up on your plumbing and heating product knowledge before the interview. Familiarise yourself with the range of products the company offers, as well as any recent innovations in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales experience in detail. Think of specific examples where you successfully grew a customer base or increased sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact in past roles.
✨Demonstrate Excellent Customer Service Skills
Since this role involves dealing with customers face to face and over the phone, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to build relationships and resolve issues effectively, as this is crucial for success in the position.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview that test your problem-solving skills. Think about how you would handle common customer queries or stock management issues. Showing that you can think on your feet and provide sound advice will impress the interviewers.
