At a Glance
- Tasks: Drive sales of plumbing and heating products while providing top-notch customer service.
- Company: Join MKM, the UK's leading independent builders' merchant with a strong reputation.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, discounts, and mental health support.
- Why this job: Be part of a dynamic team and make a real impact in the plumbing and heating industry.
- Qualifications: Must have plumbing and heating product knowledge and previous sales experience.
- Other info: Great career growth opportunities in a supportive and engaging work environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Stirling branch is recruiting for a Plumbing and Heating Manager. In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.
Duties will include:
- Grow the customer base.
- Providing quotations for customers.
- Purchasing materials and managing stock levels for the category.
- Dealing with customers both face to face and over the telephone.
- Giving excellent customer service and sound product advice.
- Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
Sound plumbing and heating product knowledge is essential for this role. Previous sales experience in a plumbing and heating merchant environment is also essential. You should be confident, have excellent product knowledge, great attention to detail, a genuine commitment to providing excellent customer service and be able to develop and maintain great customer relationships. Being computer literate is also a must.
Benefits include:
- Competitive salary package
- Performance related bonus
- Contributory pension scheme
- Perkbox discounts
- Financial planning support
- Life assurance
- Holiday accrual on length of service
- Free parking
- Cycle to work scheme
- Enhanced maternity/paternity pay
- Mental health support
- Employee assistance program
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995.
Plumbing and Heating Manager in Stirling employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Manager in Stirling
✨Tip Number 1
Get to know the company inside out! Research MKM's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your previous sales experience and product knowledge can help grow their customer base.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace Plumbing and Heating Manager in Stirling
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous sales experience in plumbing and heating. We want to see how you've successfully grown customer bases and provided excellent service in the past!
Be Specific About Your Skills: Don’t just say you have product knowledge; give us examples! Mention specific plumbing and heating products you’re familiar with and how you’ve used that knowledge to help customers. This will show us you’re the right fit for the role.
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and phrases that we’ve used, so we can easily see how you align with what we’re looking for. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products Inside Out
Make sure you brush up on your plumbing and heating product knowledge before the interview. Familiarise yourself with the full range of products the company offers, as well as any recent innovations in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales experience in a plumbing and heating merchant environment. Think of specific examples where you successfully grew a customer base or increased sales. This will demonstrate your proactive approach and ability to drive business forward, which is key for this position.
✨Practice Customer Interaction Scenarios
Since the role involves dealing with customers face to face and over the phone, practice common customer interaction scenarios. Role-play with a friend or family member to refine your communication skills and ensure you can provide excellent customer service and sound product advice under pressure.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role, especially when providing quotations and managing stock levels. Be ready to share examples from your past work where your attention to detail made a significant difference. This will reassure the interviewer that you can handle the responsibilities of the job effectively.