Showroom Manager

Showroom Manager

Stoke-on-Trent Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customers through kitchen and bathroom design, ensuring satisfaction and generating new business.
  • Company: Join MKM, the UK's top independent builders' merchant with over 134 branches and a strong team culture.
  • Benefits: Enjoy competitive pay, bonuses, discounts, training, and mental health support.
  • Why this job: Be part of a growing company that values diversity and offers career development in a supportive environment.
  • Qualifications: Experience in kitchen/bathroom sales and excellent customer relationship skills are essential.
  • Other info: Work alternate Saturday mornings; driving licence preferred.

The predicted salary is between 30000 - 42000 £ per year.

This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings, and a driving licence is preferred.

Duties and Responsibilities

  • Guide customers through the full kitchen & bathroom design and sales process.
  • Listen to customer needs and ensure their requirements are met.
  • Identify and recommend products best suited to customer needs.
  • Ensure customer satisfaction.
  • Pro-actively generate new business.
  • Provide excellent customer service.

Qualifications and Skills

  • Previous experience working in a similar role is essential.
  • Sound knowledge of kitchen and bathroom products.
  • Experience using 20-20 Fusion planning software or similar.
  • Confident dealing with customers.
  • The ability to build great customer relationships.
  • Excellent communication and interpersonal skills.
  • Experience of managing a team.
  • Someone who has experience in kitchen / bathroom sales.
  • A proactive person who can drive the business forward.

Benefits

  • A competitive pay package.
  • Generous discretionary bonus scheme.
  • Substantial staff discounts.
  • Training and development opportunities.
  • Holiday scheme which rewards length of service.
  • Perkbox discounts.
  • Contributory pension scheme.
  • Performance related bonus.
  • Financial Planning Support.
  • Cycle to work scheme.
  • Free parking.
  • Enhanced Maternity.
  • Enhanced Paternity.
  • Substantial Employee Discount.
  • Employee Assistance Programme.
  • Mental Health Support.

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 134 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

Showroom Manager employer: MKM Building Supplies

MKM is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the thriving builders' merchant sector. As a Showroom Manager, you will benefit from a competitive pay package, generous bonuses, and extensive training opportunities, all while being part of a supportive team that values your contributions. Located in a dynamic area with significant potential for business expansion, MKM provides a unique opportunity to build lasting customer relationships and drive success in a rewarding environment.
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Contact Detail:

MKM Building Supplies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Showroom Manager

✨Tip Number 1

Familiarise yourself with the latest kitchen and bathroom trends. Being knowledgeable about current styles and products will help you engage customers effectively and demonstrate your expertise during interviews.

✨Tip Number 2

Practice using design software like 20-20 Fusion if you haven't already. Having hands-on experience with this tool will not only boost your confidence but also show potential employers that you're ready to hit the ground running.

✨Tip Number 3

Prepare examples of how you've successfully managed teams or driven sales in previous roles. Highlighting your leadership skills and ability to generate new business will make you stand out as a proactive candidate.

✨Tip Number 4

Network with professionals in the industry, whether through social media or local events. Building connections can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Showroom Manager

Customer Relationship Management
Sales Skills
Product Knowledge (Kitchen and Bathroom)
20-20 Fusion Planning Software
Team Management
Excellent Communication Skills
Interpersonal Skills
Proactive Business Development
Customer Service Excellence
Listening Skills
Problem-Solving Skills
Attention to Detail
Time Management
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in kitchen and bathroom sales. Emphasise your previous roles, particularly those involving customer service and team management, to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to drive business forward and build customer relationships.

Highlight Relevant Skills: In your application, clearly outline your knowledge of kitchen and bathroom products, as well as any experience with planning software like 20-20 Fusion. This will show you are well-prepared for the responsibilities of the role.

Show Enthusiasm for Customer Service: Demonstrate your commitment to excellent customer service in your application. Provide examples of how you've successfully met customer needs in the past and how you plan to ensure customer satisfaction in this role.

How to prepare for a job interview at MKM Building Supplies

✨Show Your Product Knowledge

Make sure to brush up on your knowledge of kitchen and bathroom products before the interview. Being able to discuss specific products and their benefits will demonstrate your expertise and show that you're ready to guide customers effectively.

✨Demonstrate Customer-Centric Skills

Prepare examples from your past experience where you successfully identified customer needs and provided tailored solutions. This will highlight your ability to ensure customer satisfaction, which is crucial for the role.

✨Familiarise Yourself with 20-20 Fusion

If you have experience with 20-20 Fusion planning software, be ready to discuss it. If not, consider familiarising yourself with its features, as this knowledge could set you apart from other candidates.

✨Emphasise Team Management Experience

Since the role involves managing a team, be prepared to talk about your leadership style and any relevant experiences. Highlight how you've motivated your team in the past and contributed to a positive work environment.

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