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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and manage stock levels.
- Company: Join MKM, the UK's largest independent Builders Merchant with over 130 branches.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a friendly team, make meaningful customer connections, and grow your sales skills.
- Qualifications: Customer service experience is essential; sales experience in a merchant environment is a plus.
- Other info: We value diversity and aim to create a sense of belonging for all employees.
The predicted salary is between 24000 - 36000 £ per year.
Our HAVERHILL branch is looking to recruit for a Trade Counter Salesperson. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter sales experience in a busy merchant environment is desirable for this role. Strong customer service experience is essential for this role. Responsibilities and Duties Dealing with customers face to face and over the telephone. Giving excellent customer service and sound product advice Providing quotations for customers Purchasing materials and managing stock levels for the category Taking a proactive approach to sales, using every opportunity to make or increase a sale. Qualifications and Skills You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside: – Sales experience within a merchant environment would be a distinct advantage. Building supplies product knowledge is advantageous. Confident when dealing with customers. The ability to build great customer relationships. A good telephone manner, excellent communication, and interpersonal skills Computer literate Customer service experience – essential. Benefits In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: A competitive pay package. Generous discretionary bonus scheme Substantial staff discounts Training and development opportunities Holiday scheme which rewards length of service Perkbox discounts Contributory pension scheme Financial Planning Support Cycle to work scheme. Free parking Enhanced Maternity Enhanced Paternity Substantial Employee Discount Employee Assistance Programme Mental Health Support MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Salesperson employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesperson
✨Tip Number 1
Make sure to familiarize yourself with the range of building supplies we offer. Having a solid understanding of our products will not only boost your confidence but also help you provide sound advice to customers, which is crucial for this role.
✨Tip Number 2
Highlight any previous experience you have in a trade counter sales environment. If you've worked in a busy merchant setting before, be ready to share specific examples of how you successfully managed customer interactions and sales opportunities.
✨Tip Number 3
Demonstrate your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person meeting, show that you can build great relationships and provide excellent service with a smile.
✨Tip Number 4
Be proactive in showcasing your enthusiasm and positive attitude. We value team members who are hardworking and eager to contribute to our close-knit team, so let your passion for customer service shine through!
We think you need these skills to ace Salesperson
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous trade counter sales experience and strong customer service skills. Use specific examples that demonstrate your ability to provide excellent service and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience in a merchant environment and how you can contribute to the team’s success.
Showcase Product Knowledge: If you have knowledge of building supplies, be sure to mention it in your application. This will show that you are prepared and understand the products you will be selling.
Highlight Soft Skills: Emphasize your interpersonal skills, positive attitude, and ability to communicate effectively. These traits are essential for providing great customer service and will set you apart from other candidates.
How to prepare for a job interview at MKM Building Supplies
✨Show Your Customer Service Skills
Since strong customer service experience is essential for this role, be prepared to share specific examples of how you've provided excellent service in the past. Highlight situations where you went above and beyond to meet customer needs.
✨Demonstrate Product Knowledge
Familiarize yourself with building supplies and related products before the interview. Being able to discuss these items confidently will show that you're proactive and knowledgeable, which is a big plus for the interviewer.
✨Emphasize Teamwork
This position involves working within a close-knit team. Be ready to talk about your experiences working collaboratively with others and how you contribute to a positive team environment.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a sales scenario during the interview. Practice how you would approach a customer, provide product advice, and handle objections. This will help you feel more confident and showcase your sales skills effectively.
