At a Glance
- Tasks: Engage with customers, provide quotes, and drive timber sales.
- Company: MKM is the UK's leading independent builders' merchant with over 134 branches.
- Benefits: Enjoy competitive pay, bonuses, discounts, and mental health support.
- Why this job: Join a supportive team and make a real impact in sales while growing your skills.
- Qualifications: Sales experience in timber is essential; a positive attitude and great communication skills are key.
- Other info: Work alternate Saturday mornings and be part of the MKM family!
The predicted salary is between 28800 - 43200 £ per year.
In this position, you will play a key role in the sale of our full range of timber supplies products; therefore, previous sales experience in a similar role within a timber merchant environment is essential.
Responsibilities and Duties
- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale
- Use a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generate new business with existing and new customers
- Upsell and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow up
Qualifications and Skills
- Motivated, energetic, enthusiastic, self-driven, positive attitude
- Sound timber supplies knowledge is required
- Previous sales experience in a timber merchant environment is a necessity
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication, and interpersonal skills
- Computer literate
Benefits
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
This role will involve working alternate Saturday mornings.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 134 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Sales Specialist employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist
✨Tip Number 1
Familiarise yourself with the timber supplies industry. Understanding the products and services we offer will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the timber merchant sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge during interviews.
✨Tip Number 3
Practice your sales pitch! Since this role involves a lot of customer interaction, being able to confidently present our products and services will be crucial. Role-playing with a friend can help you refine your approach.
✨Tip Number 4
Showcase your customer relationship skills. Think of examples from your past experiences where you successfully built relationships with clients, as this will be key in demonstrating your fit for the Sales Specialist position.
We think you need these skills to ace Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous sales experience, especially in a timber merchant environment. Use specific examples of how you've successfully dealt with customers and generated sales.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your sound knowledge of timber supplies and how your skills align with the responsibilities outlined in the job description.
Showcase Customer Relationship Skills: Emphasise your ability to build great customer relationships. Provide examples of how you've successfully managed customer portfolios and used CRM systems in your previous roles.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Be ready to discuss your proactive approach to sales and how you handle cold calling and lead qualifying.
How to prepare for a job interview at MKM Building Supplies
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in a timber merchant environment. Be prepared to discuss specific examples of how you've successfully closed deals and built customer relationships.
✨Demonstrate Product Knowledge
Since sound timber supplies knowledge is essential, brush up on the products you'll be selling. Be ready to answer questions about different types of timber and their uses, as well as any recent trends in the industry.
✨Exhibit Excellent Communication Skills
Your ability to communicate effectively is crucial. Practice articulating your thoughts clearly and confidently, both in person and over the phone. This will help you convey product information and build rapport with potential customers.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales techniques. Prepare to handle objections, upsell products, and follow up on quotes, showcasing your proactive approach to sales.