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- Tasks: Drive sales of plumbing and heating products while building customer relationships.
- Company: Join MKM, the UK's leading independent builders' merchant with over 130 branches.
- Benefits: Enjoy competitive pay, bonuses, training, and mental health support.
- Why this job: Be part of a people-oriented culture in a growing company that values diversity.
- Qualifications: Experience in plumbing and heating sales is preferred; strong communication skills are essential.
- Other info: Join a supportive team and contribute to making MKM Airdrie the go-to choice for supplies.
The predicted salary is between 36000 - 60000 £ per year.
6 days ago Be among the first 25 applicants
Direct message the job poster from MKM Building Supplies
Our Airdrie branch is currently recruiting for a Plumbing and Heating Manager.
In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.
Your overall aim will be to establish and grow our customer base, maximise sales and profit and make MKM Airdrie the place of choice for all light side supplies.
Responsibilities and Duties
- Grow the customer base.
- Providing quotations for customers.
- Purchasing materials and managing stock levels for the category.
- Dealing with customers both face to face and over the telephone.
- Giving excellent customer service and sound product advice.
- Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
Qualifications and Skills
- Sound plumbing and heating product knowledge is essential for this role.
- Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment would be a distinct advantage.
- Confident dealing with customers.
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skills.
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Generous discretionary bonus scheme.
- People orientated culture.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Contributory pension scheme.
- Cycle to work scheme.
- Free parking.
- Life Assurance.
- Enhanced maternity/paternity pay.
- Mental health support.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Management
Industries
Building Materials
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Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with the plumbing and heating products that MKM offers. Understanding the specifics of their range will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals who have experience in plumbing and heating sales. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail, especially those related to plumbing and heating. Be ready to share specific examples of how you've successfully built customer relationships and driven sales.
✨Tip Number 4
Showcase your communication skills by practising how you would handle customer interactions. Role-playing different scenarios can help you feel more confident and articulate during the interview process.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in plumbing and heating. Use specific examples to demonstrate your ability to grow a customer base and maximise sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the plumbing and heating industry. Mention how your skills align with MKM's goals and how you can contribute to making their Airdrie branch the preferred choice for customers.
Highlight Customer Service Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully built customer relationships in previous roles.
Showcase Product Knowledge: Demonstrate your sound knowledge of plumbing and heating products. You could mention any relevant certifications or training you've completed that would make you a strong candidate for this role.
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products
Make sure you have a solid understanding of plumbing and heating products. Familiarise yourself with the range MKM offers, as well as any industry trends. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales roles, particularly in plumbing and heating or builders' merchant environments. Highlight specific achievements and how you successfully grew customer bases or maximised sales in those positions.
✨Demonstrate Customer Service Skills
Be ready to provide examples of how you've delivered excellent customer service in the past. Discuss how you build relationships with customers and handle inquiries, both face-to-face and over the phone, to show that you're a people-oriented candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture at MKM. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about their approach to training and development opportunities.
