At a Glance
- Tasks: Drive sales of timber supplies, provide quotes, and deliver top-notch customer service.
- Company: MKM Building Supplies is the UK's leading independent builders' merchant with over 134 branches.
- Benefits: Enjoy competitive pay, bonuses, training, discounts, and mental health support.
- Why this job: Join a supportive team, grow your sales skills, and make a real impact in the community.
- Qualifications: Sales experience in timber or builder's merchant environments is essential; strong communication skills required.
- Other info: Be part of the MKM family and contribute to our diverse and inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
Our Yeovil branch is looking to recruit for the following role:
In this position, you will play a key role in the sale of our full range of timber supplies products; therefore, previous sales experience in a similar role within a timber merchant environment is essential.
Responsibilities and Duties:- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale
- Use a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generate new business with existing and new customers
- Upsell and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow up
- Motivated, energetic, enthusiastic, self-driven, positive attitude
- Sound timber supplies knowledge is required
- Previous sales experience in a builder's or timber merchant environment is a necessity
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication, and interpersonal skills
A competitive pay package, generous discretionary bonus scheme, training and development opportunities, holiday scheme which rewards length of service, contributory pension scheme, cycle to work scheme, free parking, enhanced maternity, enhanced paternity, substantial employee discount, employee assistance programme, and mental health support are also offered.
MKM is the leading independent builders' merchant in the UK, established in 1995. Our people are what make us unique in what we do. Today we have more than 134 branches and over 3100 employees nationwide. We are constantly striving to attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Sales Manager employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with the timber supplies industry. Understanding the products and services offered by MKM Building Supplies will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of MKM Building Supplies. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully generated new business or improved customer relationships in past roles.
✨Tip Number 4
Demonstrate your proactive approach to sales during the interview. Share strategies you've used in the past for upselling or cold calling, as this aligns perfectly with the responsibilities of the Sales Manager position.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous sales experience, especially in a timber merchant environment. Use specific examples of how you've successfully managed customer relationships and increased sales.
Showcase Product Knowledge: Demonstrate your understanding of timber supplies and related products. Mention any relevant training or certifications that showcase your expertise in this area.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the responsibilities and skills mentioned in the job description. Use keywords from the listing to ensure your application stands out.
Prepare for Customer Interaction Scenarios: Think about potential customer scenarios you might face in this role. Be ready to discuss how you would handle various situations, showcasing your excellent communication and interpersonal skills.
How to prepare for a job interview at MKM Building Supplies
✨Show Your Sales Experience
Make sure to highlight your previous sales experience, especially in a timber merchant environment. Be ready to discuss specific examples of how you've successfully closed deals or built customer relationships.
✨Demonstrate Product Knowledge
Since sound timber supplies knowledge is essential, brush up on the products you'll be selling. Be prepared to answer questions about different types of timber and their uses, as well as any recent trends in the industry.
✨Exemplify Customer Service Skills
MKM values excellent customer service, so be ready to share instances where you provided outstanding service. Discuss how you handle customer inquiries and complaints, and how you ensure customer satisfaction.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to demonstrate your sales techniques. Practice cold calling or upselling scenarios to showcase your proactive approach to sales.