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For Companies At a Glance
- Tasks: Lead customers through kitchen and bathroom design, ensuring satisfaction and generating new business.
- Company: Join MKM, the UK's top independent builders' merchant with over 130 branches and a strong team culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, training, and a supportive work environment.
- Why this job: This role offers growth potential and a chance to make a real impact in a thriving company.
- Qualifications: Experience in a similar role and knowledge of kitchen/bathroom products are essential.
- Other info: Driving license preferred; alternate Saturday mornings required.
The predicted salary is between 30000 - 42000 £ per year.
Our successful Burnley branch is looking to recruit for the following role:
Showroom Manager
This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings and a driving licence is preferred.
Duties and Responsibilities
- Guide customers through the full kitchen & bathroom design and sales process.
- Listen to customer needs and ensure their requirements are met.
- Identify and recommend products best suited to customer needs.
- Ensure customer satisfaction.
- Pro-actively generate new business.
- Provide excellent customer service.
Qualifications and Skills
- Previous experience working in a similar role.
- Sound knowledge of kitchen and bathroom products.
- Experience using 20-20 Fusion planning software or similar.
- Confident dealing with customers.
- The ability to build great customer relationships.
- Excellent communication and interpersonal skills.
Benefits
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Generous discretionary bonus scheme.
- People orientated culture.
- Substantial Employee Discount
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts
- Contributory pension scheme
- Performance related bonus
- Financial Planning Support
- Cycle to work scheme.
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
MKM Building Supplies | Showroom Manager employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MKM Building Supplies | Showroom Manager
✨Tip Number 1
Familiarize yourself with the latest kitchen and bathroom design trends. This knowledge will not only help you connect with customers but also demonstrate your expertise during the interview process.
✨Tip Number 2
Practice using 20-20 Fusion or similar planning software before your interview. Being able to showcase your proficiency in this area can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully built customer relationships in the past. Highlighting your interpersonal skills will show that you can provide excellent customer service, which is crucial for this role.
✨Tip Number 4
Research MKM Building Supplies and understand their values and culture. Being able to align your personal values with those of the company can make a strong impression during your discussions.
We think you need these skills to ace MKM Building Supplies | Showroom Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Showroom Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in kitchen and bathroom design, customer service, and any familiarity with planning software like 20-20 Fusion. Make sure to emphasize your ability to build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully guided customers through similar processes and generated new business in the past.
Highlight Your Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've ensured customer satisfaction and contributed to a positive team environment in previous roles.
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products
Make sure you have a solid understanding of kitchen and bathroom products. Be prepared to discuss specific items and how they meet customer needs, as this will demonstrate your expertise and confidence.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully guided customers through the sales process. Highlight how you listened to their needs and ensured satisfaction, as this is crucial for the role.
✨Familiarize Yourself with Planning Software
If you have experience with 20-20 Fusion or similar planning software, be ready to discuss it. If not, consider doing some research or a quick tutorial to show your willingness to learn and adapt.
✨Demonstrate Relationship Building
Think of ways you've built strong relationships with customers in the past. Be ready to share these stories, as the ability to connect with clients is key to driving business growth in this role.
