Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide quotes, and drive timber sales through proactive outreach.
- Company: MKM is the UK's leading independent builders' merchant, established in 1995 with over 3100 employees.
- Benefits: Enjoy competitive pay, bonuses, discounts, training, and mental health support.
- Why this job: Join a supportive team culture that values diversity and offers growth opportunities.
- Qualifications: Sales experience in timber is essential; must be motivated, confident, and customer-focused.
- Other info: This role includes alternate Saturday mornings and offers a sense of belonging in the MKM family.
The predicted salary is between 28800 - 43200 £ per year.
In this position, you will play a key role in the sale of our full range of timber supplies products; therefore, previous sales experience in a similar role within a timber merchant environment is essential.
Responsibilities and Duties
- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale
- Use a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generate new business with existing and new customers
- Upsell and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow up
Qualifications and Skills
- Motivated, energetic, enthusiastic, self-driven, positive attitude
- Sound timber supplies knowledge is required
- Previous sales experience in a timber merchant environment is a necessity
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication, and interpersonal skills
- Computer literate
Benefits
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
This role will involve working alternate Saturday mornings.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 134 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Internal Sales employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the timber supplies industry. Understanding the products and services we offer will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Since this role involves a lot of customer interaction, being able to confidently present our products and their benefits will set you apart from other candidates.
✨Tip Number 3
Network within the industry. Attend local timber trade events or join relevant online forums to connect with potential customers and gain insights that could be beneficial in your role.
✨Tip Number 4
Showcase your CRM skills. If you have experience with customer relationship management systems, be ready to discuss how you've used them to manage customer portfolios and drive sales.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous sales experience, especially in a timber merchant environment. Emphasise any relevant skills such as customer relationship management and product knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and generate new business.
Showcase Your Sales Achievements: In your application, include quantifiable achievements from your previous roles, such as sales targets met or exceeded, successful upselling instances, or customer satisfaction ratings.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare examples that illustrate your problem-solving skills and ability to build strong customer relationships.
How to prepare for a job interview at MKM Building Supplies
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in a timber merchant environment. Be prepared to discuss specific examples of how you've successfully closed deals or increased sales in past roles.
✨Demonstrate Product Knowledge
Familiarise yourself with the range of timber supplies products offered by the company. Being able to speak confidently about these products will show your enthusiasm and readiness for the role.
✨Emphasise Customer Relationship Skills
Prepare to discuss how you build and maintain customer relationships. Share examples of how you've provided excellent customer service and sound product advice in previous positions.
✨Practice Your Communication Skills
Since the role involves dealing with customers both face-to-face and over the phone, practice your communication skills. Be clear, confident, and friendly in your responses during the interview to demonstrate your good telephone manner and interpersonal skills.
