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For Companies At a Glance
- Tasks: Support the digital team to enhance online product offerings and improve merchandising.
- Company: Join MKM, a fast-growing independent Builders Merchants with an empowered culture.
- Benefits: Training provided, supportive environment, and opportunities for growth.
- Why this job: Make an impact by bringing products to life and enhancing customer experiences.
- Qualifications: Strong communication skills, attention to detail, and a willingness to learn.
- Other info: Collaborative atmosphere with a focus on personal development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
MKM is one of the fastest growing independent Builders Merchants in the UK. With its unique business model which sees Branch Directors part owning their branches, resulting in a highly empowered culture and branches outperforming their competitors by some way.
Purpose of role
The primary purpose of this role is to support the digital and ecommerce team in their mission to improve their online product offering and enhance their merchandising capabilities and fast track our enrichment of our current portfolio of products online.
Key responsibilities
- Working through current product data using excel to improve and enrich the data.
- Working collaboratively with internal procurement teams to source product information.
- Support the branch network to ensure their best-selling lines are online to trade.
- Building relationships externally with MKM’s supply base to improve product information.
- Represent our company in a professional and passionate manner when engaging with brand partners and suppliers.
- Sourcing product information and imagery from suppliers via meetings and email.
- Working with 3rd party organizations to fast-track product enrichment.
- Creating business updates on progress of products live on the website.
- Collating product information into a spreadsheet.
- Carry out the manual upload process as required.
- Optimising product imagery working with marketing and digital teams.
- Monitor the 'Web Support' Inbox: Respond to queries and issues from branches and customers in a timely manner.
- Track and Log Web Support Queries: Record customer issues, understand root causes, and document solutions.
- Collaborate Across Departments: Build strong working relationships with other teams to resolve customer issues efficiently.
- Monitor the 'Digital Alerts' Inbox: Take appropriate action in response to system alerts.
- Participate in Scrum Ceremonies: Attend stand-up meetings and follow up on assigned actions.
Training and ongoing support will be provided.
Desired skills, knowledge and capabilities:
- Ability to foster strong relationships – MKM is a business built on the branch network and its people it will be vital you are able to build relationships internally with a “can do approach”.
- Excellent written and verbal communication skills - you will be required to send a lot of emails and speak with suppliers over the phone as you make requests for high quality product data.
- Good attention to detail – the role involves reviewing rows of data held within large spreadsheets and checking them for spelling and grammatical errors – correcting and reformatting to strict guidelines where necessary.
- Fantastic copy-writing skills – Bringing what are arguably “boring” product descriptions to life. Can you write a product description in a way that convinces someone they should buy our bag of sand instead of someone else’s? – If so, we need you on our team!
- Intermediate knowledge of Microsoft Excel for managing large volumes of data – all of the data we work with is reviewed and managed from within Excel Spreadsheets – so a reasonable level of confidence with this tool is essential.
- Basic knowledge of digital imagery – Ideally you will know the differences between a .JPG and .PNG and where it is appropriate to use each as well as possess a basic understanding of digital image resolutions (high resolution vs. low).
- Most important… a willingness to learn – As a member of the MKM Digital Team, you’ll find a supportive and empathetic environment where no-one is put down for not understanding something or requiring further guidance.
You do not need to tick every box above in order to be successful in this role – It’s far more important to us that you show willingness and enthusiasm to learn on the job and are happy to be guided where necessary.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995.
Junior Merchandiser in Hull employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Merchandiser in Hull
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with MKM employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a knack for Excel or creating engaging product descriptions, create a portfolio or a personal project to showcase your talents. This will give you an edge when you apply through our website.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out to MKM directly, express your interest in the Junior Merchandiser role, and ask about potential opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching MKM’s business model and culture. Understand how you can contribute to their mission of enhancing online product offerings. Tailor your responses to reflect their values and goals.
We think you need these skills to ace Junior Merchandiser in Hull
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to MKM's growth.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that align with the Junior Merchandiser role. Focus on your attention to detail and any relevant experience with product data or Excel.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've built relationships or improved processes in previous roles – we love a good story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Product Data
Before the interview, brush up on your Excel skills and get familiar with how product data is structured. MKM values attention to detail, so being able to discuss how you would manage and enrich product information will show you're ready for the role.
✨Build Relationships
Since this role involves collaborating with various teams and suppliers, think of examples from your past experiences where you've successfully built relationships. Be prepared to share how you approach teamwork and communication, as this will resonate well with MKM's culture.
✨Showcase Your Copywriting Skills
Prepare a few examples of product descriptions you've written or even create a mock description for a common product. This will demonstrate your ability to bring products to life and convince customers to make a purchase, which is crucial for the Junior Merchandiser role.
✨Emphasise Your Willingness to Learn
MKM appreciates candidates who are eager to learn and grow. Be honest about what you know and express your enthusiasm for developing new skills. Share instances where you've taken the initiative to learn something new, as this will align with their supportive environment.
