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- Tasks: Manage customer accounts and provide excellent service in building supplies sales.
- Company: Join MKM Building Supplies, the UK's leading independent builders' merchant.
- Benefits: Competitive pay, bonuses, discounts, and training opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Sales experience in a builder's or timber merchant environment is essential.
- Other info: Enjoy career growth and a supportive work culture with great perks.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Sales Account Manager role at MKM Building Supplies. MKM is the leading independent builders’ merchant in the UK, established in 1995. We have more than 135 branches and over 3,200 employees nationwide. We strive to attract, recruit, retain, promote, and support a diverse mix of colleagues. Join us on our journey!
In this position you will play a key role in the sale of our full range of building supplies. Previous sales experience in a similar role within a builder’s or timber merchant environment is essential.
Responsibilities And Duties:- Providing quotations for customers
- Managing and growing customer accounts
- Dealing with customers face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building materials, plumbing/heating or timber product sales; using every opportunity to make or increase a sale
- Using a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generating new business with existing and new customers
- Upselling and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow-up
- Motivated, energetic, enthusiastic, self-driven, positive attitude
- Sound product knowledge is required
- Previous sales experience in a builder’s or timber merchant environment is essential
- Confident dealing with customers
- Ability to build great customer relationships
- A good telephone manner, excellent communication, and interpersonal skills
- Computer literate
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Holiday purchase scheme
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced maternity
- Enhanced paternity
- Substantial employee discount
- Employee assistance programme
- Mental health support
This role will involve working alternate Saturday mornings.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Building Materials
Sales Account Manager in Glasgow employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager in Glasgow
✨Tip Number 1
Get to know MKM Building Supplies inside out! Research their products and services, and understand their customer base. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Whether it's face-to-face or over the phone, being able to communicate clearly and confidently is key. Role-play with a friend or family member to get comfortable with your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Account Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Account Manager role. Highlight your previous sales experience, especially in builder’s or timber merchant environments, and showcase how you've successfully managed customer accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and MKM Building Supplies. Mention specific experiences that demonstrate your ability to provide excellent customer service and grow customer relationships.
Show Off Your Product Knowledge: Since sound product knowledge is essential, make sure to mention any relevant experience you have with building materials, plumbing/heating, or timber products. This will show us that you're ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you one step closer to joining our team at MKM!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of building materials, plumbing, and timber products. Being able to confidently discuss these items will show that you're not just a salesperson, but someone who understands the industry and can provide valuable advice to customers.
✨Showcase Your Sales Experience
Prepare specific examples from your previous roles where you've successfully managed customer accounts or generated new business. Highlighting your achievements in sales will demonstrate your capability and enthusiasm for the role.
✨Practice Your Communication Skills
Since this role involves face-to-face interactions and phone calls, practice your communication skills. Role-play common scenarios with a friend or family member to ensure you come across as confident and personable during the interview.
✨Familiarise Yourself with CRM Systems
If you have experience with customer relationship management systems, be ready to discuss it. If not, do a bit of research on how they work and be prepared to explain how you would use one to manage your portfolio of customers effectively.