MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 143 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
In this position, you will play a key role in the sale of our full range of building supplies and timber products therefore previous sales experience in a similar role within a builder’s or timber merchant environment would be beneficial, however we welcome anyone from a sales background who is ready and willing to get stuck in and learn the business! Responsibilities and Duties Providing quotations for customers
Dealing with customers both face to face and over the telephone
Giving excellent customer service and sound product advice
Taking a proactive approach to building materials, plumbing / heating or timber product sales, using every opportunity to make or increase a sale.
Use a customer relationship management system (CRM) holding a portfolio of 50 + customers.
Generate new business with existing and new customers.
Upsell and gap analysis on existing customers.
Cold calling
Lead qualifying.
Quote follow up.
Qualifications and Skills Motivated, energetic, enthusiastic, self-driven, positive attitude
Sound product knowledge is an advantage.
Previous sales experience is essential, we can teach you the trade.
Confident dealing with customers
The ability to build great customer relationships.
A good telephone manner, excellent communication, and interpersonal skill
Computer literate.
Benefits A competitive pay package.
Generous discretionary bonus scheme
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Perkbox discounts
Contributory pension scheme
Financial Planning Support
Cycle to work scheme.
Free parking
Enhanced Maternity
Enhanced Paternity
Substantial Employee Discount
Employee Assistance Programme
Mental Health Support
This role will involve working alternate Saturday mornings. Any queries, please call on: indsales
Internal Salesperson in Congleton employer: MKM Building Supplies
MKM Building Supplies is an attractive employer due to its commitment to employee development and a supportive work culture. The company values diversity and inclusion, creating a welcoming environment for all staff. With numerous career advancement opportunities, employees can grow alongside the business as it continues to expand.
