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- Tasks: Drive plumbing and heating sales while providing top-notch customer service.
- Company: Join MKM, the UK's leading independent builders' merchant with a family-like culture.
- Benefits: Enjoy competitive pay, bonuses, training, discounts, and mental health support.
- Why this job: Be part of a growing team and make a real impact in sales.
- Qualifications: Knowledge of plumbing and heating products and previous sales experience required.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
MKM is the leading independent builders’ merchant in the UK, established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. We are constantly striving to attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone.
In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.
Responsibilities:- Grow the customer base.
- Providing quotations for customers.
- Purchasing materials and managing stock levels for the category.
- Dealing with customers both face to face and over the telephone.
- Giving excellent customer service and sound product advice.
- Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
- Sound plumbing and heating product knowledge essential for this role.
- Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is essential.
- Confident dealing with customers.
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skills.
- Computer literate.
- A competitive pay package.
- Generous discretionary bonus scheme.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Holiday Purchase Scheme.
- Perkbox discounts.
- Contributory pension scheme.
- Financial Planning Support.
- Cycle to work scheme.
- Free parking.
- Enhanced Maternity.
- Enhanced Paternity.
- Employee Assistance Programme.
- Mental Health Support.
Any queries, please call on: 01482 262280
Plumbing and Heating Sales Assistant in Bromsgrove employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Sales Assistant in Bromsgrove
✨Tip Number 1
Get to know MKM and their products inside out! Familiarise yourself with their plumbing and heating range so you can chat confidently about it during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers face to face and over the phone, think of scenarios where you can demonstrate your ability to build relationships and provide excellent service. Role-playing with a friend can help!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they look for in candidates. Plus, it might just give you an edge when applying through our website!
✨Tip Number 4
Be proactive in your approach! When you apply, follow up with a friendly email or call to express your enthusiasm for the role. It shows initiative and keeps you on their radar. Remember, we’re all about making connections!
We think you need these skills to ace Plumbing and Heating Sales Assistant in Bromsgrove
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight your plumbing and heating product knowledge in your application. We want to see that you understand the ins and outs of the products you'll be selling, so don’t hold back on showcasing your expertise!
Tailor Your Experience: When you're writing your application, tailor it to reflect your previous sales experience in a plumbing or builder’s merchant environment. We love seeing how your past roles have prepared you for this position, so make those connections clear!
Be Personable: Since this role involves dealing with customers face to face and over the phone, let your personality shine through in your written application. We’re looking for someone who can build great relationships, so show us your friendly and confident communication style!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the MKM family!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products
Before the interview, brush up on your plumbing and heating product knowledge. MKM is looking for someone who can provide sound advice to customers, so being able to discuss specific products and their benefits will show that you're serious about the role.
✨Show Off Your Sales Skills
Prepare examples from your previous sales experience where you successfully increased sales or built strong customer relationships. This will demonstrate your proactive approach and ability to drive business forward, which is key for this position.
✨Practice Your Communication
Since you'll be dealing with customers face-to-face and over the phone, practice your communication skills. Try role-playing common customer scenarios with a friend to ensure you come across as confident and approachable during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture at MKM or how they support employee development. This shows your interest in becoming part of the 'MKM family' and helps you gauge if it's the right fit for you.
