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For Companies At a Glance
- Tasks: Manage daily branch operations and provide top-notch customer service.
- Company: Join the UK's leading independent Builders Merchant with a people-oriented culture.
- Benefits: Competitive pay, generous bonuses, staff discounts, and training opportunities.
- Why this job: Be part of a winning team and make a real impact in the building supplies industry.
- Qualifications: Experience in sales and management, with strong communication skills.
- Other info: Enjoy a supportive environment with excellent career growth and mental health support.
The predicted salary is between 28800 - 43200 £ per year.
Our successful DERBY branch is currently recruiting for the following role:
Branch Manager
Responsibilities and Duties
- Dealing with customers both face to face and over the telephone
- Managing the day-to-day operation of the branch
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building material sales, using every opportunity to make or increase a sale
Qualifications and Skills
- Sound building supplies product knowledge is essential
- Previous management experience would be a distinct advantage.
- Previous sales experience in a builder’s or plumber’s merchant environment is essential.
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skills
- Computer literate
Benefits
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Car or car allowance
- Generous discretionary bonus scheme.
- People orientated culture.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts
- Contributory pension scheme
- Performance related bonus
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Branch Manager employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Get to know the company inside out! Research MKM's values, culture, and recent achievements. This will help you connect your experience with what they’re all about during interviews.
✨Tip Number 2
Practice your customer service skills! Since the role involves dealing with customers face-to-face and over the phone, think of scenarios where you can showcase your ability to build relationships and provide excellent service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at MKM and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MKM family.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous management and sales experience in your application. We want to see how you've successfully dealt with customers and managed operations in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description. It shows us you’re genuinely interested.
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through in your written application. We love candidates who can build great relationships and have a good telephone manner!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products
Make sure you brush up on your building supplies product knowledge before the interview. Familiarise yourself with the key products and services offered by the company, as this will help you provide sound advice and demonstrate your expertise during the conversation.
✨Showcase Your Management Skills
Prepare examples from your previous management experience that highlight your ability to lead a team effectively. Think about specific challenges you've faced and how you overcame them, as well as how you motivated your team to achieve sales targets.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share instances where you’ve gone above and beyond for customers, and how you build strong relationships. This will show that you understand the importance of excellent service in a branch manager role.
✨Practice Your Communication Skills
Since you'll be dealing with customers both face-to-face and over the phone, practice your communication skills. Role-play common scenarios you might encounter in the role, focusing on maintaining a confident and friendly manner while addressing customer needs.
