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For Companies At a Glance
- Tasks: Manage daily branch operations and provide top-notch customer service.
- Company: Join the UK's leading independent Builders Merchant with a people-oriented culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and excellent training opportunities.
- Why this job: Be part of a winning team and make a real impact in the building supplies industry.
- Qualifications: Experience in management and sales, plus great communication skills.
- Other info: Join a diverse team and enjoy career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Our successful DERBY branch is currently recruiting for the following role:
Branch Manager
Responsibilities and Duties
- Dealing with customers both face to face and over the telephone
- Managing the day-to-day operation of the branch
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building material sales, using every opportunity to make or increase a sale
Qualifications and Skills
- Sound building supplies product knowledge is essential
- Previous management experience would be a distinct advantage.
- Previous sales experience in a builder’s or plumber’s merchant environment is essential.
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skills
- Computer literate
Benefits
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Car or car allowance
- Generous discretionary bonus scheme.
- People orientated culture.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts
- Contributory pension scheme
- Performance related bonus
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Branch Manager employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Get to know the company inside out! Research MKM's values, culture, and recent achievements. This will help you connect with the interviewers and show that you're genuinely interested in being part of the 'MKM family'.
✨Tip Number 2
Practice your customer service skills! Since the role involves dealing with customers face-to-face and over the phone, think of scenarios where you can demonstrate your excellent communication and interpersonal skills. Role-play with a friend if you need to!
✨Tip Number 3
Show off your sales savvy! Prepare examples of how you've successfully increased sales in previous roles. Use specific numbers or outcomes to illustrate your impact – this will make you stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining MKM and ready to take the next step in your career with us.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous management and sales experience in your application. We want to see how you've successfully dealt with customers and managed operations in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description. This shows us you’re genuinely interested in the Branch Manager role.
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through in your written application. We love candidates who can build great relationships, so don’t be afraid to show us your friendly side!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products
Make sure you brush up on your building supplies product knowledge before the interview. Familiarise yourself with the types of materials and tools commonly used in the industry, as this will help you provide sound product advice and demonstrate your expertise.
✨Showcase Your Management Skills
Prepare examples from your previous management experience that highlight your ability to lead a team effectively. Think about times when you successfully motivated your team or improved branch operations, as these stories will resonate well with the interviewers.
✨Customer Service is Key
Be ready to discuss how you've dealt with customers in the past, both face-to-face and over the phone. Highlight your excellent communication skills and any specific instances where you built strong customer relationships or turned a negative experience into a positive one.
✨Sales Savvy
Since the role involves a proactive approach to sales, come prepared with strategies you've used to increase sales in previous positions. Share any successful sales techniques or initiatives you've implemented, as this will show your potential employer that you're results-driven and ready to contribute to their success.
