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- Tasks: Drive sales of plumbing and heating products while providing excellent customer service.
- Company: Join MKM, the UK's leading independent builders' merchant with a supportive culture.
- Benefits: Enjoy competitive pay, bonuses, training, discounts, and mental health support.
- Why this job: Be part of a winning team and make a real impact in the industry.
- Qualifications: Knowledge of plumbing and heating products and previous sales experience required.
- Other info: Great career growth opportunities in a dynamic and friendly environment.
The predicted salary is between 36000 - 60000 £ per year.
MKM is the leading independent builders’ merchant in the UK, established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3300 employees nationwide. We are constantly striving to attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone.
In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward.
Responsibilities and Duties- Grow the customer base.
- Providing quotations for customers.
- Purchasing materials and managing stock levels for the category.
- Dealing with customers both face to face and over the telephone.
- Giving excellent customer service and sound product advice.
- Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
- Sound plumbing and heating product knowledge essential for this role.
- Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is essential.
- Confident dealing with customers.
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skills.
- Computer literate.
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Generous discretionary bonus scheme.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Holiday Purchase Scheme.
- Perkbox discounts.
- Contributory pension scheme.
- Financial Planning Support.
- Cycle to work scheme.
- Free parking.
- Enhanced Maternity.
- Enhanced Paternity.
- Employee Assistance Programme.
- Mental Health Support.
Any queries, please call on: 01482 262280.
Plumbing and Heating Sales Specialist in Berwick-Upon-Tweed employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Sales Specialist in Berwick-Upon-Tweed
✨Tip Number 1
Get to know MKM and its products inside out! Familiarise yourself with their plumbing and heating range so you can chat confidently about them during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your sales pitch! Think of ways to demonstrate your previous sales experience and how you’ve successfully built customer relationships. We want to see that you can not only sell but also connect with customers on a personal level.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your skills and experience directly to us at MKM. Let’s make this happen together!
We think you need these skills to ace Plumbing and Heating Sales Specialist in Berwick-Upon-Tweed
Some tips for your application 🫡
Know Your Stuff: Make sure you highlight your plumbing and heating product knowledge in your application. We want to see that you understand the ins and outs of the products you'll be selling, so don’t hold back on showcasing your expertise!
Show Off Your Sales Skills: Since previous sales experience is essential, make sure to detail your past roles and achievements in sales. We love seeing how you've driven sales in the past, so share those success stories with us!
Be Personable: Customer relationships are key in this role, so let your personality shine through in your application. We’re looking for someone who can connect with customers, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MKM Building Supplies
✨Know Your Products Inside Out
Make sure you brush up on your plumbing and heating product knowledge before the interview. Familiarise yourself with the latest trends, common issues, and solutions in the industry. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experience in detail. Think of specific examples where you successfully increased sales or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Role-play common scenarios with a friend or family member, focusing on how to handle customer queries and provide sound advice. A good telephone manner is crucial, so don’t forget to rehearse that too!
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the company and the role. This shows your genuine interest in MKM and helps you determine if it’s the right fit for you. Consider asking about their approach to customer service or how they support employee development.
