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- Tasks: Join a fast-growing D2C brand to enhance CRM and retention strategies.
- Company: MKJ Ignite partners with top UK subscription brands, recognised in the Sunday Times Top 100.
- Benefits: Earn up to £43k, enjoy equity options, and flexible hybrid working.
- Why this job: Be part of a dynamic team focused on customer loyalty and e-commerce innovation.
- Qualifications: 2+ years in CRM and email marketing; D2C experience preferred.
- Other info: Diversity and inclusion are core values; apply today for a chance to shine!
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by MKJ Ignite. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from MKJ Ignite
One of the fastest growing companies in the UK
We’re buzzing to be partnering with a seriously fast-growing D2C subscription brand (announced in the FEBE and Sunday Times Top 100 lists). With big plans on the horizon, they’re now on the lookout for a Senior CRM & Retention Exec to join their team and help supercharge their CRM, email, and retention strategy.
What you’ll need to bring to the table:
️ 2+ years of hands-on CRM, retention, and email marketing experience
️ Ideally worked for a D2C subscription brand
️ Solid Klaviyo experience would be a big bonus
️ Proven ability to manage lifecycle campaigns and customer segmentation
️ Passion for e-comm, data, and turning customers into loyal fans
What’s in it for you?
Up to £43k basic (DOE)
Equity scheme
Flexible hybrid working
What happens next?
Now: Apply today with your CV which will be reviewed by our MKJ Ignite team.
First Stage: Teams call with the hiring manager
Second Stage: Face to face interview in the office
People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ️
We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Marketing, Analyst, and Advertising
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Industries
Retail, Online and Mail Order Retail, and Retail Apparel and Fashion
Referrals increase your chances of interviewing at MKJ Ignite by 2x
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Senior CRM & Retention Executive employer: MKJ Ignite
Contact Detail:
MKJ Ignite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM & Retention Executive
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and retention strategies, especially within the D2C subscription model. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the CRM and e-commerce space. Attend relevant events or webinars to connect with others in the field, which could lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Showcase your Klaviyo experience by preparing specific examples of successful campaigns you've managed. Be ready to discuss how you utilised data to drive customer engagement and retention.
✨Tip Number 4
Research MKJ Ignite and their client’s brand values and mission. Tailoring your conversation to align with their goals during the interview can significantly increase your chances of making a positive impression.
We think you need these skills to ace Senior CRM & Retention Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2+ years of hands-on CRM, retention, and email marketing experience. Emphasise any work you've done with D2C subscription brands and your proficiency with Klaviyo.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and data. Discuss how you can turn customers into loyal fans and provide examples of successful lifecycle campaigns or customer segmentation strategies you've implemented.
Showcase Relevant Skills: Clearly outline your skills related to CRM and retention strategies in both your CV and cover letter. Mention specific tools and techniques you've used, especially if they relate to the job description.
Follow Up: After submitting your application, consider sending a polite follow-up message to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at MKJ Ignite
✨Showcase Your CRM Experience
Make sure to highlight your hands-on experience with CRM systems, especially if you've worked with Klaviyo. Be prepared to discuss specific campaigns you've managed and the results they achieved.
✨Demonstrate Your Passion for E-commerce
Express your enthusiasm for e-commerce and customer retention. Share examples of how you've turned customers into loyal fans and what strategies you believe are most effective in a D2C subscription model.
✨Prepare for Lifecycle Campaign Discussions
Since managing lifecycle campaigns is crucial for this role, come ready to discuss your approach to customer segmentation and how you've tailored campaigns to different customer journeys.
✨Research the Company and Its Culture
Familiarise yourself with MKJ Ignite and the D2C subscription brand you'll be working with. Understanding their values and culture will help you align your answers with what they’re looking for in a candidate.
