At a Glance
- Tasks: Lead and optimise operations, ensuring seamless logistics and customer experience.
- Company: Join MKI MIYUKI ZOKU, a growing brand with a dynamic operational team.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Why this job: Shape the future of operations in a fast-paced, innovative environment.
- Qualifications: Experience in operations management and strong analytical skills required.
- Other info: On-site role in Bingley, West Yorkshire; Monday to Friday schedule.
The predicted salary is between 36000 - 60000 £ per year.
Inline with the next exciting stage of growth, MKI MIYUKI ZOKU are looking for a Head of Operations who will lead the full operational infrastructure at MKI, reporting into the CEO. This is a leadership role responsible for leading the brand’s operational engine (warehouse, fulfilment, logistics, supply chain, systems, and customer experience), ensuring it operates seamlessly, efficiently, and at a level that supports sustained domestic and international growth.
Working closely with the CEO, this role will design, lead, and continuously improve the systems, processes, and partnerships that underpin MKI’s commercial performance and customer experience. The Head of Operations will own the end-to-end warehouse and fulfilment operations including:
- Overseeing the warehouse team’s performance, capacity planning, and continuous improvement initiatives.
- Analysing stock movement and sell-through to anticipate gaps or overstock, ensuring optimal inventory levels and business continuity.
- Using data-led forecasting to inform buy quantities, launch volumes, and long-term growth planning.
- Management of shipping from all countries of origin, including negotiating freight rates and ensuring cost efficiency and reliability.
- Building and maintaining strong and productive relationships with freight forwarders, couriers, and logistics partners.
- Aligning logistics planning with production timelines, wholesale partner delivery schedules, and international expansion requirements.
- Implementation and management of customer service platforms and tools to improve response times, insight, and service quality.
- Driving operational improvements and enhancing brand perception.
- Working closely with e-commerce and marketing teams to ensure operational excellence supports commercial and brand objectives.
- Ownership of all operational systems, including inventory management, warehouse systems and reporting tools to identify and implement physical and digital improvements to increase accuracy, visibility, and control.
- Ensuring the operational infrastructure remains scalable, robust, and fit for purpose as the brand scales.
- Working in collaboration with the wider teams to provide operational insights to inform strategic and commercial decisions.
Strategic operational leader with a hands-on approach, looking for a role to shape and optimise end-to-end business operations. Commercially astute, with deep expertise in forecasting, inventory management, and operational efficiency. The role requires being on-site Monday–Friday. MKI HQ is based in Bingley, West Yorkshire, so candidates must be able to commute or relocate as needed.
A brief conversation with the HR representative to review your experience, motivations, suitability for the role and business fit. This is an opportunity to discuss your career achievements, ask questions and ensure alignment with MKI’s operational ambitions.
Operations Manager - Monday to Friday in Leeds employer: MKI MIYUKI ZOKU
Contact Detail:
MKI MIYUKI ZOKU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Monday to Friday in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with MKI MIYUKI ZOKU on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching MKI's operations and recent developments. Show us you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to discuss your achievements and how they align with the role of Head of Operations. We want to hear about your hands-on experience and strategic thinking.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression and show us you’re genuinely interested in the position.
We think you need these skills to ace Operations Manager - Monday to Friday in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics, supply chain management, and any leadership roles you've held. We want to see how your skills align with our operational needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operations and how you can contribute to MKI's growth. Be sure to mention specific experiences that relate to the job description.
Showcase Your Data Skills: Since this role involves data-led forecasting and inventory management, make sure to highlight any relevant experience you have with data analysis. We love candidates who can use data to drive decisions and improve processes!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the MKI team!
How to prepare for a job interview at MKI MIYUKI ZOKU
✨Know Your Operations Inside Out
Make sure you’re well-versed in all aspects of operations management, especially those mentioned in the job description. Brush up on your knowledge of warehouse systems, logistics, and customer experience strategies. This will help you demonstrate your expertise and show that you’re ready to lead MKI’s operational engine.
✨Prepare Data-Driven Insights
Since the role involves a lot of data-led forecasting and inventory management, come prepared with examples of how you've used data to drive operational improvements in the past. Be ready to discuss specific metrics or KPIs you’ve influenced and how they contributed to business success.
✨Showcase Your Leadership Style
As a Head of Operations, your leadership style is crucial. Think about how you can convey your approach to managing teams and driving performance. Prepare anecdotes that highlight your ability to motivate teams, implement continuous improvement initiatives, and build strong relationships with partners.
✨Ask Insightful Questions
Use the opportunity to ask questions that show your interest in MKI’s operational ambitions. Inquire about their current challenges in logistics or customer service platforms, or how they envision the role evolving as the company grows. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your career goals.
