As an IVA Advisor, you will work closely with clients to gain a full understanding of their financial position. This will involve detailed conversations around income, expenditure, and outstanding debts, allowing you to provide informed, responsible advice and recommend the most appropriate debt solution for each individual.
Key Duties
- Managing inbound, pre-qualified enquiries with empathy and professionalism
- Confidently handling objections while delivering excellent customer care
- Accurately capturing full income and expenditure information
- Reviewing each client\'s circumstances to identify the most suitable solution
- Staying focused on individual and team targets in a fast-paced environment
- Maintaining strong telephone standards and a supportive, client-first approach
#J-18808-Ljbffr
Read more in Bolton employer: mk rec training limited
Join our dynamic team in Greater Manchester, where we prioritise employee growth and development in a supportive work culture. As an IVA Drafter, you'll benefit from comprehensive training, competitive remuneration, and the opportunity to make a meaningful impact in clients' financial lives while working alongside experienced professionals in the financial services sector.
