At a Glance
- Tasks: Recruit and support volunteers while building community connections to inspire engagement.
- Company: MK-Act, a charity dedicated to supporting those affected by domestic abuse.
- Benefits: 25 days holiday, pension contributions, training opportunities, and your birthday off!
- Other info: Join a supportive team committed to equality and diversity.
- Why this job: Make a real difference in the community and empower volunteers to thrive.
- Qualifications: Passion for community engagement and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Volunteer & Community Engagement Officer is responsible for recruiting, supporting, and developing volunteers, as well as strengthening MK-Act’s community connections.
This role ensures that volunteers feel valued, the organisation is well‑represented across Milton Keynes, and the community is inspired to engage through partnerships, fundraising, and advocacy.
Key Responsibilities
- Act as the main point of contact for volunteers, ambassadors, and community supporters.
- Recruit, induct, and train new volunteers, ensuring a positive, inclusive, and rewarding experience.
- Provide ongoing support, supervision, and recognition for volunteers, including survivor volunteers.
- Match volunteers to roles that fit their skills and interests.
- Develop volunteer management resources, policies, and best practice processes.
- Manage and support MK-Act ambassador activities.
- Work collaboratively with the Fundraising Officer to coordinate receipt, organisation, recording and distribution of in‑kind donations, ensuring accurate documentation and effective stock management.
- Develop and maintain positive relationships with individuals, businesses and community partners who provide in‑kind donations, ensuring timely acknowledgement and appropriate stewardship to encourage ongoing support and engagement.
- Community Engagement
- Build relationships with community partners, schools, businesses, faith groups, and civic leaders.
- Represent MK-Act at local events, fairs, and meetings.
- Deliver outreach activities to raise awareness of domestic abuse and MK-Act’s services.
- Coordinate MK-Act‑led events, awareness days, and fundraising initiatives.
- Organise event logistics and maintain donation records.
- Oversee the Milton Keynes network of Domestic Abuse (DA) Champions, working with individuals, agencies and companies to strengthen the local response for those experiencing domestic abuse.
- Monitoring & Reporting
- Monitor volunteer recruitment, retention, participation, and satisfaction.
- Collect and report data on volunteer and community engagement.
- Produce impact reports for trustees and senior management.
- Evaluate community engagement activities to inform future planning.
- Safeguarding & Compliance
- Ensure volunteers receive safeguarding and confidentiality training.
- Escalate safeguarding disclosures in line with policy.
- Ensure compliance with GDPR and data protection regulations.
Person Specification
- Community engagement, outreach, or partnership building.
- Safeguarding and confidentiality requirements.
- Community development and engagement principles.
- Strong organisational and people management skills.
- IT/database competence.
- Passionate about supporting volunteers and community connections.
- Collaborative, inclusive, and flexible.
- Charity/voluntary sector experience (desirable).
- Ability to build relationships across diverse communities.
- Committed to equality, diversity, and inclusion.
Benefits
- Pension & Contribution
- 25 Days holiday
- Training opportunities
- Regular 1:1 and clinical supervision
- Sick pay
- Free eye tests
- Supportive work environment
- Wellbeing strategy and monthly activities
- Staff socials
• Your birthday off to celebrate!
MK Act is an equal opportunities employer committed to quality, equality and diversity and welcomes applications from all sections of the community.
This post is subject to safer recruitment procedures and regulations and an enhanced DBS check and is open to female applicants only under Schedule 9 (Part 1) of the Equality act 2010.
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Volunteer & Community Engagement Officer employer: MK-ACT (Milton Keynes Women's Aid)
MK-Act is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Milton Keynes. With a strong focus on employee wellbeing, we offer generous benefits such as 25 days of holiday, training opportunities, and regular supervision, ensuring that our team feels valued and empowered. Join us in making a meaningful impact in the community while enjoying a workplace that prioritises equality, diversity, and personal growth.
Contact Details:
MK-ACT (Milton Keynes Women's Aid) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer & Community Engagement Officer
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer & Community Engagement Officer
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like MK-ACT (Milton Keynes Women's Aid), don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at MK-ACT (Milton Keynes Women's Aid).
How to prepare for a job interview at MK-ACT (Milton Keynes Women's Aid)
✨Know Your Passion
Dive deep into the mission of MK-ACT (Milton Keynes Women's Aid) and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
