Head Of Projects in Dartford

Role Summary The Head of Projects will lead and develop the Projects function within an M&E / Building Services business. You will be responsible for the strategic planning, delivery, profitability, and continuous improvement of all project activity across the business, ensuring a high-quality, safe, and commercially successful service for clients. This is a senior leadership role requiring strong technical background, commercial acumen, and team leadership skills. Key Responsibilities Leadership & Team Development * Lead, mentor and manage the Projects team (Project Managers, Coordinators, Engineers), fostering a high-performance culture. * Conduct performance reviews, training and development planning. * Ensure team competency and project staffing align with business needs. Project Delivery & Governance * Own delivery, coordination, planning, and execution of all M&E projects from tender to completion. * Oversee project governance: risk management, subcontractor performance, quality control and compliance (QSHE/H&S). * Ensure projects are delivered on time, within scope, and within budget. Commercial & Financial Performance * Manage project financials including forecasting, budgets, margins, cost control and commercial reporting. * Support business development through client engagement, upselling and contract growth. * Maintain strong commercial oversight of project delivery and profitability. Client & Stakeholder Management * Build and maintain strong relationships with clients, consultants, supply chain partners and internal stakeholders. * Act as senior point of contact on delivery, client performance and issue resolution. Strategic & Operational Planning * Contribute to long-term planning and continuous improvement initiatives. * Develop and implement robust processes, procedures and standards for project delivery excellence. * Report regularly on project performance to senior leadership. Person Specification Essential * Extensive experience in management of M&E or Building Services projects and teams. * Proven track record delivering multi-discipline projects, typically ranging from £100k–£3m+. * Strong commercial understanding (P&L responsibility, budgeting, forecasting). * Excellent leadership, communication, negotiation and stakeholder management skills. * Sound knowledge of Health & Safety standards and industry best practice. * Able to balance strategic oversight with hands-on problem solving. Desirable * Degree in Mechanical or Electrical Engineering, Building Services, Construction or similar. * Professional qualification (e.g., Prince2, APM, CEng/CEPM). * Experience with FM and maintenance contracts as well as new build / refurbishment project delivery. Benefits * Competitive salary + bonus / profit share. * 33 Days Holiday. * Pension and other employee benefits. * Career development opportunities. * Hybrid working / flexible approach