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For Companies At a Glance
- Tasks: Engage customers through inbound and outbound sales, scheduling jobs, and supporting the management team.
- Company: MJP Electrical Services Ltd is a fast-growing electrical company based in Bristol, known for excellent customer service.
- Benefits: Enjoy a competitive salary, career advancement, gym membership, social events, and 20 days holiday plus bank holidays.
- Why this job: Make a real impact in a thriving business while working in a supportive and dynamic team environment.
- Qualifications: Sales experience preferred; strong communication skills and a proactive attitude are essential.
- Other info: Flexible working patterns available, including remote options and self-employed roles.
The predicted salary is between 24000 - 42000 £ per year.
Join Our Growing Team
MJP Electrical Services Ltd is a dynamic and fast-growing electrical company with a reputation for excellence. Based in Bristol, we are expanding while remaining focused on delivering outstanding customer service. If you’re looking to make a significant impact in a thriving business, this is the perfect opportunity for you.
Role Overview
We are looking for sales leaders with a proven track record in selling, who are highly organised, proactive, and focused on customer service. This position is essential for the efficient functioning of our operations and scalability, and you will play a vital role in converting key sales enquiries both inbound, outbound and scheduling engineering jobs.
Vision
Enhancing lives through outstanding electrical services.
Flexible Working Patterns
We’re building a team to cover flexible days and times. Office hours are 8-6, 7 days a week. Peak inbound times are 10-2pm Monday to Saturday. Self-employed, PT or FT 40hrs contracted hours. Office, Hybrid or Remote.
Key Responsibilities
- Support the Management Team in successfully implementing the Company's vision and delivering exceptional services.
- Collaborate and contribute within high-performing teams.
- Aid in the proactive development and service delivery that meets world-class standards.
- Positively impact the realisation of the Company goals and operational strategy.
- Be a driving force for change, communication, continuous improvement, and empowerment, ensuring the motivation and loyalty of colleagues.
- Engage in ongoing reviews, enhancements, and optimisations of working standards for greater effectiveness and efficiency.
Specific Roles
- Responsible for inbound calls and inbox enquiries with promptness and delivering value.
- Guide customers on the best range of services to meet their needs.
- Conduct outbound calls.
- Swiftly respond to email inquiries, including those from Check-a-trade and Google.
- Implement and develop sales campaigns.
- Diligently log all new inquiries and service requests in the company systems.
- Schedule new jobs immediately within suitable time slots for engineers.
- Prepare and organise weekly schedules for engineers.
- Collaborate with field engineers to deliver outstanding services.
- Plan, coordinate, and conduct onboarding for newly appointed staff.
- Ensure that feedback questionnaires are filled out in real-time.
Generic Roles
- Represent the Company with external customers and partners as needed, under the direction of your line manager.
- Meet or exceed agreed targets and key performance indicators across all responsibilities.
- Comply with Company policies, especially regarding equality, diversity, and General Data Protection Regulation (GDPR).
- Observe the Company Health and Safety policies and procedures.
- Serve as a role model by upholding Company values and corporate management standards.
- Pursue personal development through training activities while assessing your own performance and that of your team.
- Take on additional duties that align with the key responsibilities of the position, as directed by your line manager.
Core Values
- We prioritise our clients. Our mission is to enhance the lives of our clients and employees.
- Empathy: Understanding others' perspectives and treating them as we wish to be treated.
- Honesty: Communicating with clarity and transparency, owning our mistakes, and striving for improvement.
- Trust: Managing realistic timelines and effectively communicating situations while delivering services & projects efficiently.
- Professionalism: Providing high-quality workmanship on time, with respect, legality, and efficiency.
Requirements
- Sales training received.
- Electrical service industry experience preferred but not essential.
- Proven successful sales track record.
- CRM and marketing and sales system competence.
- Service m8 knowledge preferred but not essential as full training will be provided.
- Systematic approach.
- Motivated and driven.
- Goal-oriented.
- Highly organised with exceptional time management and scheduling skills.
- Friendly, positive, and outgoing, exhibiting outstanding verbal and written communication abilities.
- Strong capacity to perform well under pressure and handle multiple priorities.
- Proactive and self-driven, with a commitment to providing excellent customer service.
- Strong enthusiasm for contributing to the business's growth and success.
- Keen attention to detail with an aptitude for identifying inefficiencies and areas that need improvement.
- Resilient, capable of remaining calm and effective in challenging situations.
Benefits
What We Offer in Return:
- A competitive basic salary of £30,000 pro rata based on experience.
- Opportunities for career advancement within the company.
- Pension scheme to support your future.
- Wellbeing initiatives and a gym membership to support a healthy work-life balance.
- Team fun days and social events.
- 20 days of holiday plus bank holidays (pro-rata).
Additional Information
- Free on-site parking and company medical insurance.
- Commission pay and additional performance-related incentives in development.
Sales Professional employer: MJP Electrical Services LTD
Contact Detail:
MJP Electrical Services LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Professional
✨Tip Number 1
Familiarise yourself with MJP Electrical Services' core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around customer service and professionalism.
✨Tip Number 2
Prepare to discuss specific examples from your past sales experiences that showcase your ability to meet targets and handle multiple priorities. Highlight any instances where you improved processes or contributed to team success, as this aligns with their focus on continuous improvement.
✨Tip Number 3
Engage with the company on social media platforms. Comment on their posts or share relevant content that reflects your interest in the electrical services industry. This can help you stand out and show your enthusiasm for the role.
✨Tip Number 4
Network with current or former employees of MJP Electrical Services if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the requirements of the Sales Professional role at MJP Electrical Services. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of your past achievements in sales, and explain how you can contribute to MJP Electrical Services' vision of enhancing lives through outstanding electrical services.
Highlight Relevant Skills: Emphasise your organisational skills, time management, and ability to handle multiple priorities. Given the role's focus on customer service and sales, make sure to mention your communication abilities and any experience with CRM systems.
Show Enthusiasm for the Company: Research MJP Electrical Services and express your enthusiasm for their mission and values in your application. Demonstrating knowledge about the company will show that you are genuinely interested in being part of their team.
How to prepare for a job interview at MJP Electrical Services LTD
✨Know the Company Inside Out
Before your interview, make sure to research MJP Electrical Services Ltd thoroughly. Understand their mission, values, and recent projects. This will not only show your interest but also help you align your answers with their goals.
✨Demonstrate Your Sales Skills
Prepare specific examples from your past experiences that showcase your sales achievements. Be ready to discuss how you converted leads, handled objections, and met or exceeded targets. This is crucial for a Sales Professional role.
✨Emphasise Customer Service
Since the company prioritises outstanding customer service, be prepared to discuss how you've provided excellent service in previous roles. Share stories that highlight your empathy, communication skills, and ability to resolve issues effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company. Inquire about their sales strategies, team dynamics, or future growth plans. This shows your enthusiasm and helps you gauge if it's the right fit for you.
