At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and mentor new staff.
- Company: Join the award-winning MJMK Restaurants, known for their vibrant culture and innovative cuisine.
- Benefits: Enjoy 50% off at all restaurants, career growth opportunities, and mental health support.
- Other info: Join a supportive team culture and help shape unforgettable guest experiences.
- Why this job: Be part of a thriving restaurant that values creativity and offers endless career progression.
- Qualifications: Experience in a senior front-of-house role and a passion for hospitality.
The predicted salary is between 29412 - 35948 £ per year.
Candidate Requirements:
- Passionate about delivering exceptional guest experiences with a warm and professional attitude
- Proven experience as Head Waiter or in a senior front-of-house role within a high-quality restaurant
- Skilled in storytelling and confidently introducing guests to the menu, enhancing their dining experience
- A natural leader who leads by example and sets the standard for best-in-class hospitality
- Strong communicator with the ability to handle guest enquiries, feedback, and complaints effectively
- A proactive team player who supports waiters during service and helps resolve issues quickly
- Confident guiding the team through service, ensuring all steps and standards are followed
- Takes responsibility for training new team members and sharing updates on service standards
- Deep knowledge of food, wine, and cocktails, and able to communicate details with confidence and clarity
- Passionate about ongoing learning and development, both personally and within the team
- Highly organised and attentive to detail, maintaining a clean and well-run dining area
- Works closely with kitchen, bar, and door teams to ensure seamless coordination during service
- Supports Assistant Restaurant Managers with opening and closing duties
- Helps foster a positive, supportive team culture through effective communication and mentorship
What We Offer Our Head Waiter:
- 50% discount across all MJMK restaurants
- £500 referral bonus for recommending a friend
- Opportunity to develop your career growth with MJMK Restaurants
- Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you're struggling at work or at home
- Enhanced maternity and paternity pay after your first year with us
- Extra day's holiday every year you're with us, up to 33 days
- Enhanced pension plan after 5 years with us
About Casa:
Our journey began in 2018 with the launch of Casa do Frango in London Bridge - a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Head Waiter to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in delivering unforgettable guest experiences and help us continue to grow. The site welcomes around 3000 guests each week, we're a thriving 200 cover space spread across two floors, including a charming private dining room. Since opening in 2018, we've earned rave reviews from critics like Jay Rayner and Marina O'Loughlin, and we're just getting started. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.
About MJMK Restaurants:
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World's 50 Best Restaurants list. In 2022, we launched Lisboeta, a premium restaurant in Fitzrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.
Head Waiter - London Bridge employer: MJMK
MJMK Restaurants is an exceptional employer for those passionate about the vibrant world of hospitality and restaurant marketing. With a strong focus on employee growth, we offer unique benefits such as a 50% discount across all our award-winning restaurants, generous maternity and paternity pay, and opportunities for career advancement within one of London's most ambitious hospitality groups. Our dynamic work culture thrives on creativity and collaboration, making it an exciting place to contribute to innovative dining experiences in the heart of Central London.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter - London Bridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MJMK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MJMK
Don't be shy about reaching out to MJMK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter - London Bridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MJMK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MJMK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
