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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences and ensure smooth service.
- Company: Join the vibrant Casa London Bridge, a flagship restaurant with rave reviews.
- Benefits: Enjoy 50% off meals, referral bonuses, enhanced leave, and mental health support.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in a senior front-of-house role and strong leadership skills.
- Other info: Opportunity for career growth in a supportive and thriving environment.
The predicted salary is between 30000 - 40000 £ per year.
Candidate Requirements
- Passionate about delivering exceptional guest experiences with a warm and professional attitude
- Proven experience as Head Waiter or in a senior front-of-house role within a high-quality restaurant
- Skilled in storytelling and confidently introducing guests to the menu, enhancing their dining experience
- A natural leader who leads by example and sets the standard for best-in-class hospitality
- Strong communicator with the ability to handle guest enquiries, feedback, and complaints effectively
- A proactive team player who supports waiters during service and helps resolve issues quickly
- Confident guiding the team through service, ensuring all steps and standards are followed
- Takes responsibility for training new team members and sharing updates on service standards
- Deep knowledge of food, wine, and cocktails, and able to communicate details with confidence and clarity
- Passionate about ongoing learning and development, both personally and within the team
- Highly organised and attentive to detail, maintaining a clean and well-run dining area
- Works closely with kitchen, bar, and door teams to ensure seamless coordination during service
- Supports Assistant Restaurant Managers with opening and closing duties
- Helps foster a positive, supportive team culture through effective communication and mentorship
What We Offer Our Head Waiter
- 50% discount across all MJMK restaurants
- £500 referral bonus for recommending a friend
- Opportunity to develop your career growth with MJMK Restaurants
- Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you’re struggling at work or at home.
- Enhanced maternity and paternity pay after your first year with us
- Extra day’s holiday every year you’re with us, up to 33 days
- Enhanced pension plan after 5 years with us
We’re looking for a Head Waiter to join our team at Casa London Bridge, our flagship restaurant, where you will play a key role in delivering unforgettable guest experiences and help us continue to grow. The site welcomes around 3000 guests each week, we’re a thriving 200+ cover space spread across two floors, including a charming private dining room. Since opening in 2018, we’ve earned rave reviews from critics like Jay Rayner and Marina O’Loughlin, and we’re just getting started.
Head Waiter employer: MJMK Restaurants
Contact Detail:
MJMK Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu, the vibe, and the team. When you walk in, you want to exude confidence and passion for what they offer. This will help you stand out during your interview.
✨Tip Number 2
Practice your storytelling skills! Think about how you can introduce dishes in a way that excites guests. During your interview, showcase your ability to engage and connect with people – it’s all about creating memorable experiences.
✨Tip Number 3
Show off your leadership qualities! Be ready to discuss how you've led teams in the past and how you handle challenges. We want to see that you can inspire others and maintain high standards, so come prepared with examples.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role and the restaurant by asking about their culture, training opportunities, and how they support their staff. This not only helps you gauge if it’s the right fit but also demonstrates your enthusiasm.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional guest experiences shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for guests.
Highlight Your Leadership Skills: As a Head Waiter, you'll be leading by example. Make sure to mention any experience you have in training new team members or guiding a team during service. We want to see how you set the standard for best-in-class hospitality!
Communicate Clearly: Strong communication is key in this role. In your application, demonstrate your ability to handle guest enquiries and feedback effectively. Use clear and confident language to show us you're up for the challenge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at Casa London Bridge!
How to prepare for a job interview at MJMK Restaurants
✨Know the Menu Inside Out
Make sure you’re well-versed in the menu, including all food, wine, and cocktail options. Being able to confidently discuss each item and share personal recommendations will show your passion for enhancing guest experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in previous roles. Highlight situations where you’ve set standards for service or mentored new staff. This will demonstrate your natural leadership abilities and commitment to best-in-class hospitality.
✨Practice Handling Guest Feedback
Think of scenarios where you’ve dealt with guest complaints or feedback effectively. Be ready to discuss how you turned a negative experience into a positive one, showcasing your strong communication skills and proactive approach.
✨Emphasise Teamwork and Coordination
Be prepared to talk about how you’ve worked closely with kitchen and bar teams in the past. Share specific examples of how you ensured seamless service during busy times, highlighting your organisational skills and attention to detail.