At a Glance
- Tasks: Lead and shape brand narratives through strategic communications and storytelling.
- Company: MJMK Restaurants, known for unforgettable dining experiences and award-winning concepts.
- Benefits: Competitive salary, 50% staff discount, enhanced parental leave, and mental health support.
- Why this job: Join a dynamic team at an exciting time with new restaurant openings and creative opportunities.
- Qualifications: 8+ years in consumer brand communications, ideally in food or hospitality.
- Other info: Collaborative environment with a focus on innovation and growth.
The predicted salary is between 60000 - 80000 £ per year.
MJMK is driven by a passion for creating unforgettable experiences for every guest. We believe in the power of genuine hospitality and the joy of sharing exceptional food, drink, and meaningful moments in beautifully designed spaces. With 5 new openings planned this year, including 2 new concepts, this is an exciting time to join MJMK Restaurants.
Salary: £70 - 90k (subject to experience)
Location: Based 5 days a week in our London office, near Oxford Circus Tube
The Role
The Head of Communications role presents a unique opportunity to shape, lead, and bring the brands narratives consistently, creatively, and credibly in consumers’ everyday lives through strategic communications and compelling storytelling. This position will own the brand narrative and key messaging, ensuring a cohesive and impactful presence across all media and social platforms, aligned with broader business objectives. The role combines strategic leadership with hands-on management of agencies and close collaboration with senior stakeholders.
Key Responsibilities
- Drafting and leading on communications strategy and timelines by brand
- Lead external communications through tailored media outreach
- Partner with Marketing to deliver integrated campaigns across social, PR, paid media, CRM, and in-restaurant channels
- Develop communications strategies to support menu launches, promotional concepts, openings and brand campaigns
- Write and distribute press releases
- Overseeing press-led events and launches
- Act as senior lead for crisis and issues management
- Work closely and collaboratively with the Operations teams ensuring clear communication
- Define and lead a bold, consumer-first social media strategy that drives relevance, engagement, and advocacy
- Oversee always-on content, reactive social, and trend-led moments across platforms such as Instagram, TikTok, X, and emerging channels
- Ongoing monitoring of target publications and channels to identify opportunities
- Implement procedure for community management, social listening, and real-time engagement with customers
- Develop for each brand key influencer and ambassador strategies aligned with brand values and growth goals
- Lead social-first and creator-led activations that drive awareness and visits
- Identify key partnerships, negotiate and manage the relationships aligned to objectives and KPI’s
- On a project basis brief and manage PR and social agencies to deliver best-in-class output
- Set clear objectives and KPIs for all channels and campaigns including engagement, reach, sentiment, and impact on footfall/sales
- Use insights from social listening, reviews, and customer feedback to inform strategy and decision-making
- Regularly report performance and recommendations to senior leadership
Skills & Experience
- Significant experience in consumer brand communications, ideally within food, hospitality, or lifestyle sectors
- Knowledge of the key media titles, journalists, and influencers shaping the food, lifestyle, and consumer landscape, with established relationships
- Deep understanding of social platforms, creator culture, and food-led content
- Proven experience leading agencies
- Excellent storytelling, copywriting, and brand guardianship skills
- Commercial mindset with understanding of how communications drives visits and revenue
- Minimum of 8 years experience in a communications role
- Well presented with excellent verbal and written communication skills
What we offer
- 50% staff discount across all MJMK restaurants
- Enhanced maternity and paternity pay, after your first year with us
- 28 days holiday inclusive of Bank Holidays
- Mental health and well-being assistance via Hospitality Action, offering free advice and counselling
- An enhanced pension plan after five years with us
- Referral bonus
About MJMK Restaurants
MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World’s 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.
Group Head of Communications employer: MJMK Restaurants
Contact Detail:
MJMK Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Communications
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks who work at MJMK or similar companies. You never know who might help you land that interview!
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential employers, make sure to share compelling stories about your past experiences. Highlight how you've shaped brand narratives and engaged audiences – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive on social media! Follow MJMK and engage with their content. Share your thoughts on their campaigns or even create your own posts that align with their brand values. This shows your passion and understanding of their communication style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MJMK family. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Group Head of Communications
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality and storytelling shine through. We want to see how you can create unforgettable experiences, just like we do at MJMK.
Tailor Your Narrative: Make sure to align your experience with the role's requirements. Highlight your background in consumer brand communications and how it relates to food and hospitality. We love a good story, so tell us yours!
Be Clear and Concise: Keep your application clear and to the point. Use engaging language that reflects our brand's voice. Remember, we’re looking for someone who can communicate effectively across various platforms.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us at MJMK.
How to prepare for a job interview at MJMK Restaurants
✨Know the Brand Inside Out
Before your interview, dive deep into MJMK's history, values, and recent projects. Familiarise yourself with their restaurants and any unique concepts they’ve launched. This will not only show your genuine interest but also help you align your communication strategies with their brand narrative.
✨Craft Your Storytelling Skills
As a Group Head of Communications, storytelling is key. Prepare examples of how you've successfully crafted narratives in previous roles. Think about specific campaigns or communications strategies that drove engagement and revenue, and be ready to discuss them in detail.
✨Showcase Your Media Connections
MJMK values strong media relationships. Be prepared to talk about your connections within the food and lifestyle sectors. Highlight any successful media outreach you've led and how those relationships have benefited your previous employers.
✨Demonstrate a Consumer-First Approach
In your interview, emphasise your understanding of consumer behaviour and how it influences communication strategies. Discuss how you've used insights from social listening and customer feedback to shape campaigns, ensuring they resonate with the target audience.