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- Tasks: Lead maintenance and service operations for Passenger Boarding Bridges at Heathrow Airport.
- Company: Join a dynamic team in a fast-paced airport environment with growth opportunities.
- Benefits: Enjoy excellent training, development prospects, and a competitive salary of £47k - £52k.
- Why this job: Be part of a vital role that enhances airport operations and client satisfaction.
- Qualifications: Engineering experience and managerial qualifications are preferred; full UK driving license required.
- Other info: Must pass airside checks, including references and criminal record check.
The predicted salary is between 40000 - 52000 £ per year.
Join Our Team as a Service Manager! Are you a motivated and experienced Service Manager seeking an exciting opportunity in a fast-paced airport environment? We are looking for a Service Manager to oversee and manage service works, small works contracts, and planned and corrective maintenance for Passenger Boarding Bridges and related equipment at Heathrow Airport and other client sites. This role offers excellent training and development prospects!
Key Responsibilities:
- Manage the planning and execution of preventive and corrective maintenance (PCM, PM, and CM) works.
- Coordinate the planning of works, materials, and resources as part of the planning team.
- Provide clients with regular updates on progress and present monthly reports on contracted KPIs.
- Identify and implement improvements to operational procedures.
- Investigate problems and collaborate with engineering teams in the UK and Spain.
- Maintain strong relationships with clients and installation/project engineers.
- Supervise engineering and technical staff.
- Gather and analyze performance and safety data.
- Write and maintain reports and documentation.
Qualifications and Experience:
- Engineering experience is an advantage.
- Managerial qualifications are a plus.
- Proven experience managing a service department or similar role.
- Strong technical knowledge is beneficial.
- Knowledge of the airport sector is an advantage.
- Full UK Driving License is required.
Key Soft Skills:
- Strong commitment to the organization and its goals.
- Positive, proactive attitude.
- Leadership and managerial skills.
- Focus on quality and reliability.
- Excellent communication skills.
- Strong planning and organizational abilities.
- Ability to work effectively within a team.
- Results-driven with problem-solving and analytical capabilities.
Airside Requirements:
- 5-year continuous satisfactory references (required for airside pass).
- Proof of eligibility to work in the UK.
- Clear criminal record check (dated within the last 10 weeks, cost covered by the employer).
For more information, click apply now.
Service Manager employer: MJM Industrial Ltd
Contact Detail:
MJM Industrial Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the specific equipment and systems used in airport operations, particularly Passenger Boarding Bridges. Understanding the technical aspects will not only boost your confidence but also impress the hiring team during discussions.
✨Tip Number 2
Network with professionals in the airport sector, especially those who have experience in service management roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you stand out.
✨Tip Number 3
Prepare to discuss your previous experiences in managing service departments. Be ready to share specific examples of how you've improved operational procedures or handled challenges, as this will demonstrate your capability to excel in the role.
✨Tip Number 4
Research StudySmarter and our values to align your approach with our organisational goals. Showing that you understand our mission and how you can contribute will make a positive impression during any interviews or discussions.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management, particularly in the airport sector or similar environments. Emphasise your managerial qualifications and any engineering background that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your leadership skills, problem-solving abilities, and commitment to quality and reliability in service management.
Highlight Key Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and organisational abilities. Provide examples of how you've successfully led teams or improved operational procedures in previous roles.
Prepare for Airside Requirements: Ensure you have the necessary documentation ready, such as proof of eligibility to work in the UK and references for the past five years. Mention your readiness to undergo a criminal record check in your application.
How to prepare for a job interview at MJM Industrial Ltd
✨Showcase Your Technical Knowledge
As a Service Manager, having strong technical knowledge is crucial. Be prepared to discuss your engineering experience and how it relates to managing service works, especially in the airport sector. Highlight any relevant projects you've worked on.
✨Demonstrate Leadership Skills
This role requires excellent leadership and managerial skills. Share examples of how you've successfully led teams in the past, managed conflicts, or improved team performance. This will show your potential employer that you can effectively supervise engineering and technical staff.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you've identified issues and implemented improvements in operational procedures. This will demonstrate your analytical capabilities and results-driven mindset.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would provide clients with regular updates and present reports on KPIs, as effective communication is key to maintaining client relationships.
