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- Tasks: Support daily operations, manage stock, assist with sales enquiries, and ensure smooth delivery.
- Company: Join a dynamic team focused on customer satisfaction and operational excellence.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for growth.
- Why this job: Be part of a vibrant culture that values enthusiasm, teamwork, and continuous improvement.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: A full UK driving licence is necessary; responsibilities may evolve with business needs.
The predicted salary is between 24000 - 36000 £ per year.
Job Purpose Support daily operations across the sales office and stores. You will manage stock and PPE, assist with sales enquiries, help implement a new stock system, and ensure smooth delivery and customer service processes. Key Responsibilities Sales & Customer Service * Process sales and product enquiries via phone, email, and website. * Support customer satisfaction and loyalty. Stores & Stock Management * Manage and organise stock systems, including PPE. * Support goods-in processes and stock checks. * Assist in sourcing and allocating stock for projects before re-ordering. Systems & Data Entry * Help implement and maintain the new inventory system. * Update MJM and client databases. * Use customer portals for data input and print labels. Quality & Compliance * Maintain high standards in safety, compliance, and quality. * Continuously support improvements in processes and organisation. General Admin * Receive and file deliveries and paperwork. * Carry out additional duties as needed within your skill set. Key Skills & Experience * Excellent communication and customer service skills. * Organised, detail-oriented, and proactive. * Strong team player with a focus on quality and safety. * Confident in Microsoft Outlook, Word, and Excel. * Full UK driving licence required. Success Measures (KPIs) * Customer satisfaction * Stock accuracy * Accurate documentation and filing What We Value * Enthusiasm, drive, and a can-do attitude * Flexibility and adaptability * Teamwork and professionalism * Strong communication and self-motivation Note: Responsibilities may change based on business needs
Order Administrator employer: MJM Industrial Ltd
Contact Detail:
MJM Industrial Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Familiarise yourself with inventory management systems before applying. Understanding how these systems work will not only help you during the interview but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might face in the role. Being able to demonstrate your ability to handle sales enquiries effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed stock or data in previous roles. We love seeing candidates who can provide concrete evidence of their abilities.
✨Tip Number 4
Research our company culture and values, and think about how your personal values align with ours. During the interview, expressing your enthusiasm for teamwork and professionalism will resonate well with us.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Order Administrator role. Emphasise your communication skills, attention to detail, and any experience with stock management or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed stock systems or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Outlook, Word, and Excel. If you have experience with inventory systems or data entry, be sure to mention it as well.
Showcase Your Teamwork: Since the role requires being a strong team player, include examples of how you've collaborated with others in past positions. This could be through projects, problem-solving, or supporting colleagues in achieving common goals.
How to prepare for a job interview at MJM Industrial Ltd
✨Showcase Your Communication Skills
As an Order Administrator, excellent communication is key. Be prepared to demonstrate your ability to handle sales enquiries effectively. Use examples from past experiences where you successfully resolved customer issues or improved satisfaction.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Discuss how you've managed stock systems or organised data in previous jobs. Mention any specific tools or methods you used to keep everything in order.
✨Demonstrate Your Team Spirit
Being a team player is crucial for this position. Share instances where you collaborated with colleagues to achieve a common goal. Emphasise your flexibility and adaptability in working with others.
✨Familiarise Yourself with Relevant Software
Since the job involves using Microsoft Outlook, Word, and Excel, make sure you're comfortable discussing your proficiency with these tools. If you've worked with inventory systems before, be ready to talk about your experience and how you can contribute to implementing new systems.