At a Glance
- Tasks: Manage high-value accounts and ensure timely debt recovery while building strong relationships.
- Company: Join a supportive public sector finance team in Surrey with a hybrid work model.
- Benefits: Competitive salary, comprehensive benefits, and flexible working options.
- Other info: Opportunities for career progression and mentoring junior team members.
- Why this job: Make a real impact in a stable environment while developing your career.
- Qualifications: Experience in Credit Control and strong problem-solving skills required.
The predicted salary is between 30000 - 34000 £ per year.
Location: Surrey (Hybrid: 3 home/ 2 office)
Salary: £30,000 – £34,000 + Benefits Package
Role Overview
We are seeking experienced Credit Controllers to join a busy and fast-paced finance team within a public sector environment. These roles will be responsible for managing complex and high-value accounts, ensuring the timely recovery of outstanding debt while maintaining excellent stakeholder relationships across the organisation. The successful candidates will play a key role in reducing aged debt, resolving account queries efficiently, and supporting wider income recovery objectives in line with organisational policies and procedures.
Key Responsibilities
- Manage a portfolio of high-risk and complex customer accounts, ensuring effective debt recovery and timely collection of outstanding balances.
- Proactively follow up overdue accounts through regular communication with internal and external stakeholders.
- Investigate and resolve account queries promptly to minimise delays to collections activity.
- Accurately allocate cash receipts, payments and credit notes within agreed timescales.
- Perform detailed account reconciliations, identifying and resolving discrepancies where necessary.
- Maintain accurate financial records and ensure all customer account activity is updated within finance systems.
- Support and mentor junior team members, sharing best practice and contributing to team development.
- Work collaboratively with operational teams and customers to improve payment performance and reduce aged debt exposure.
Requirements
- Previous experience within Credit Control, Accounts Receivable or Income Recovery.
- Strong reconciliation and problem-solving skills with excellent attention to detail.
- Advanced Microsoft Excel skills and experience using finance systems.
- Excellent stakeholder management and communication skills.
- Ability to manage competing priorities and work effectively within a high-volume environment.
- Previous experience working within a Local Authority, NHS, or wider public sector organisation is highly desirable.
What’s on Offer:
- Competitive salary of £30,000 - £34,000
- Comprehensive benefits
- Opportunity to work within a stable and supportive public sector environment
- Career development and progression opportunities
- Hybrid and flexible working
Credit Controller in Surrey employer: MJ Recruitment
Join our dynamic finance team as a Credit Controller in Surrey, where you will thrive in a supportive public sector environment that values employee growth and development. With a competitive salary and comprehensive benefits package, we offer a hybrid working model that promotes work-life balance while empowering you to manage high-value accounts and enhance your skills in a collaborative atmosphere. Experience the satisfaction of making a meaningful impact on our community while enjoying career progression opportunities in a stable organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to managing complex accounts and resolving queries efficiently.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like reports or reconciliations, to demonstrate your attention to detail and problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Credit Controller in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing complex accounts and any relevant skills like reconciliation and stakeholder management. We want to see how you fit into our fast-paced finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your previous experience aligns with our needs. Don’t forget to mention your problem-solving skills and attention to detail – they’re key for this role!
Showcase Relevant Experience:When filling out your application, be sure to showcase any previous roles in credit control or accounts receivable. If you've worked in a public sector environment before, let us know! We love candidates who understand the unique challenges of this sector.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MJ Recruitment
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and accounts receivable. Be ready to discuss specific metrics or examples from your past experience that demonstrate your ability to manage high-value accounts effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved complex account queries in the past. Highlight your attention to detail and how you’ve used your advanced Excel skills to reconcile discrepancies or improve processes.
✨Communicate Like a Pro
Since stakeholder management is key, practice articulating how you build and maintain relationships with both internal and external stakeholders. Think of scenarios where your communication made a difference in debt recovery or account management.
✨Demonstrate Team Spirit
Be ready to discuss how you've supported or mentored junior team members in previous roles. Emphasise your collaborative approach and how you contribute to team development, as this aligns well with the role's responsibilities.
