At a Glance
- Tasks: Manage high-value accounts and ensure timely debt recovery while building strong relationships.
- Company: Join a supportive public sector finance team in Surrey with a hybrid work model.
- Benefits: Competitive salary, comprehensive benefits, and flexible working options.
- Other info: Great career progression opportunities in a stable environment.
- Why this job: Make a real impact by improving payment performance and supporting team development.
- Qualifications: Experience in Credit Control or Accounts Receivable with strong problem-solving skills.
The predicted salary is between 30000 - 34000 £ per year.
We are seeking experienced Credit Controllers to join a busy and fast-paced finance team within a public sector environment. These roles will be responsible for managing complex and high-value accounts, ensuring the timely recovery of outstanding debt while maintaining excellent stakeholder relationships across the organisation. The successful candidates will play a key role in reducing aged debt, resolving account queries efficiently, and supporting wider income recovery objectives in line with organisational policies and procedures.
Key Responsibilities
- Manage a portfolio of high-risk and complex customer accounts, ensuring effective debt recovery and timely collection of outstanding balances.
- Proactively follow up overdue accounts through regular communication with internal and external stakeholders.
- Investigate and resolve account queries promptly to minimise delays to collections activity.
- Accurately allocate cash receipts, payments and credit notes within agreed timescales.
- Perform detailed account reconciliations, identifying and resolving discrepancies where necessary.
- Maintain accurate financial records and ensure all customer account activity is updated within finance systems.
- Support and mentor junior team members, sharing best practice and contributing to team development.
- Work collaboratively with operational teams and customers to improve payment performance and reduce aged debt exposure.
Requirements
- Previous experience within Credit Control, Accounts Receivable or Income Recovery.
- Strong reconciliation and problem-solving skills with excellent attention to detail.
- Advanced Microsoft Excel skills and experience using finance systems.
- Excellent stakeholder management and communication skills.
- Ability to manage competing priorities and work effectively within a high-volume environment.
- Previous experience working within a Local Authority, NHS, or wider public sector organisation is highly desirable.
What’s on Offer:
- Competitive salary of £30,000 - £34,000.
- Comprehensive benefits package.
- Opportunity to work within a stable and supportive public sector environment.
- Career development and progression opportunities.
- Hybrid and flexible working.
Credit Controller in Guildford employer: MJ Recruitment
Join our dynamic finance team in Surrey as a Credit Controller, where you will thrive in a supportive public sector environment that values your expertise and fosters professional growth. With a competitive salary and comprehensive benefits package, we offer a hybrid working model that promotes work-life balance while empowering you to make a meaningful impact on debt recovery and stakeholder relationships. Experience a culture of collaboration and mentorship, ensuring you have the tools and opportunities to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've resolved account queries or improved debt recovery processes in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing complex accounts and any relevant skills like reconciliation and stakeholder management. We want to see how you fit into our busy finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your previous experience aligns with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Skills:Don’t forget to mention your advanced Microsoft Excel skills and any finance systems you’ve used. We’re looking for someone who can hit the ground running, so let us know how you can contribute from day one!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our supportive public sector environment!
How to prepare for a job interview at MJ Recruitment
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and accounts receivable. Be ready to discuss specific metrics you've managed in previous roles, like debt recovery rates or aged debt reduction. This shows you understand the numbers that matter.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex account queries in the past. Think about situations where you had to investigate discrepancies or manage high-risk accounts. Highlighting your analytical skills will impress interviewers looking for someone who can tackle challenges head-on.
✨Communicate Like a Pro
Since stakeholder management is key, practice articulating how you've built relationships with both internal teams and external clients. Use specific examples to demonstrate your communication style and how it has led to successful outcomes in debt recovery.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to credit control. For instance, how would you handle a particularly stubborn debtor? Prepare your thought process and approach to these scenarios, as they want to see your critical thinking in action.
