At a Glance
- Tasks: Analyse business processes and improve software solutions to drive efficiency and value.
- Company: MJ Quinn, a leading UK infrastructure services provider focused on innovation and sustainability.
- Benefits: Competitive salary, 33 days holiday, and a supportive work environment.
- Other info: Join a values-driven culture that prioritises safety, growth, and sustainability.
- Why this job: Make a real impact by enhancing business processes and collaborating with diverse teams.
- Qualifications: Strong analytical skills and experience in Agile environments preferred.
The predicted salary is between 32000 - 42000 £ per year.
Department Overview: The MJ Quinn Technology Services Department supports circa 5000 users across our platforms, workforce, and locations. The Department designs and supports a complex environment of software solutions.
JOB OBJECTIVE: The primary purpose of this role is to deliver new or improved business processes and software solutions that align with the organisation’s strategic goals. This involves analysing current business processes and IT systems, identifying inefficiencies or opportunities for improvement, and defining requirements for changes or innovative solutions. By working closely with business sponsors and technology teams, the Business Analyst ensures that initiatives add significant business value, enhancing efficiency, improving service quality, or enabling better decision-making through data and systems. The Business Analyst also works within Agile project delivery frameworks and adheres to ITIL-based service management practices to ensure that process improvements are implemented effectively and sustainably.
TERMS AND CONDITIONS:
- Working Conditions Details: Department IT
- Reports to: Technology Services Director
- Hours of Work: 09:00am – 17:00pm
- Rate of Pay: £32,000 – £42,000
- Work Location: Knowsley (Soon to be relocating to L24)
- Travel Requirements: N/A
- Holiday Entitlements: 33 days including Bank Holidays
- Benefits: Standard Benefits Package
Key Responsibilities:
- Requirements Elicitation & Analysis: Working with business sponsors and users to gather, clarify, and document business and system requirements for new processes or software features. This involves conducting interviews, workshops, and data analysis to understand business problems, identify specific business needs, and define the scope of solutions.
- Process Mapping & Improvement: Analysing current business workflows and processes to pinpoint inefficiencies or pain points, then proposing improvements or automation opportunities.
- Solution Definition & Documentation: Translating business needs into clear, actionable requirements for the technical teams, including writing business requirements documents (BRDs), functional specifications, user stories, and use cases.
- Agile Collaboration: Playing an active role in the Agile development lifecycle, working with Product Owners and development teams to refine the product backlog and ensure that delivered software features meet business requirements.
- Testing & Validation: Collaborating with QA/Test teams and end-users to validate that solutions meet requirements and business objectives.
- Stakeholder Communication: Serving as the liaison between business sponsors and technical teams, keeping everyone aligned and facilitating meetings or workshops.
PERSON SPECIFICATION:
- Analytical Skills & Process Understanding: Ability to analyse complex business processes and data to identify issues, trends, and opportunities.
- Communication & Stakeholder Management: Excellent verbal and written communication skills are essential.
- Agile and ITIL Knowledge: Practical experience working in an Agile development environment is an advantage.
Stakeholder Interactions: This Business Analyst will have a high degree of interaction with business sponsors and various cross-functional teams, ensuring proposed solutions meet underlying business needs.
Typical Deliverables & Success Measures:
- Documentation of Requirements and Processes: Comprehensive Business Requirements Documents (BRDs) or functional requirement specifications.
- Business Cases & Feasibility Analyses: Developing a business case document outlining the proposed solution’s benefits, costs, and risks.
- Evaluate Plans & User Acceptance Criteria: Contributing to the creation of UAT plans or test cases tied to each requirement.
Health And Safety Responsibilities: You are expected to work safely and responsibly within MJ Quinn’s values, operational policies, procedures, and accepted behaviours.
DIVERSITY STATEMENT: MJ Quinn is committed to promoting an environment that values diversity.
SUSTAINABILITY: MJ Quinn is committed to investing in a sustainable future.
About MJ Quinn: MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries.
OUR CORE VALUES:
- People-Focused: We prioritise the well-being, growth, and success of our team and partners.
- Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all.
- Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement.
- Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society.
This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role.
TECHNOLOGY BUSINESS ANALYST in Liverpool employer: MJ Quinn
MJ Quinn is an exceptional employer that prioritises the well-being and growth of its team, offering a supportive work culture where safety and operational excellence are paramount. With a commitment to sustainability and innovation, employees benefit from comprehensive training, career advancement opportunities, and a range of perks including a healthcare plan and enhanced parental leave. Located in Knowsley, the company fosters a collaborative environment that empowers staff to make a meaningful impact on critical infrastructure across the UK.
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We think this is how you could land TECHNOLOGY BUSINESS ANALYST in Liverpool
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We think you need these skills to ace TECHNOLOGY BUSINESS ANALYST in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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