At a Glance
- Tasks: Analyse business processes and improve software solutions to drive efficiency and value.
- Company: MJ Quinn, a tech-savvy company committed to diversity and sustainability.
- Benefits: 33 days holiday, competitive pay, and training in Agile and ITIL.
- Other info: Join a dynamic team with opportunities for growth and innovation.
- Why this job: Make a real impact by optimising processes and collaborating with diverse teams.
- Qualifications: Strong analytical skills and excellent communication abilities required.
The predicted salary is between 33075 - 40425 £ per year.
The MJ Quinn Technology Services Department supports circa 5000 users across our platforms, workforce, and locations. The Department designs and supports a complex environment of software solutions.
JOB OBJECTIVE
The primary purpose of this role is to deliver new or improved business processes and software solutions that align with the organisation’s strategic goals. This involves analysing current business processes and IT systems, identifying inefficiencies or opportunities for improvement, and defining requirements for changes or innovative solutions. By working closely with business sponsors and technology teams, the Business Analyst ensures that initiatives add significant business value — for example, by enhancing efficiency, improving service quality, or enabling better decision-making through data and systems. The Business Analyst also works within Agile project delivery frameworks and adheres to ITIL-based service management practices to ensure that process improvements are implemented effectively and sustainably.
KEY RESPONSIBILITIES
- Requirements Elicitation & Analysis: Working with business sponsors and users to gather, clarify, and document business and system requirements for new processes or software features.
- Process Mapping & Improvement: Analysing current business workflows and processes to pinpoint inefficiencies or pain points, then proposing improvements or automation opportunities.
- Solution Definition & Documentation: Translating business needs into clear, actionable requirements for the technical teams.
- Agile Collaboration: Playing an active role in the Agile development lifecycle, working with Product Owners and development teams to refine the product backlog.
- Testing & Validation: Collaborating with QA/Test teams and end-users to validate that solutions meet requirements and business objectives.
- Stakeholder Communication: Serving as the liaison between business sponsors and technical teams, keeping everyone aligned.
PERSON SPECIFICATION
- Analytical Skills & Process Understanding: Ability to analyse complex business processes and data to identify issues, trends, and opportunities.
- Communication & Stakeholder Management: Excellent verbal and written communication skills are essential.
- Agile and ITIL Knowledge: Practical experience working in an Agile development environment is an advantage.
- Stakeholder Interactions: High degree of interaction with business sponsors and various cross-functional teams.
Typical Deliverables & Success Measures:
- Documentation of Requirements and Processes: Comprehensive Business Requirements Documents (BRDs) or functional requirement specifications.
- Business Cases & Feasibility Analyses: Developing a business case document outlining the proposed solution’s benefits, costs, and risks.
- Evaluate Plans & User Acceptance Criteria: Contributing to the creation of UAT plans or test cases tied to each requirement.
DIVERSITY STATEMENT
MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly.
SUSTAINABILITY
MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business.
This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives.
Information Technology Business Analyst in Liverpool employer: MJ Quinn
MJ Quinn is an excellent employer, offering a dynamic work environment in Birmingham that fosters professional growth and development. With a strong commitment to health, safety, environment, and quality, employees benefit from competitive salaries, comprehensive training, and a supportive culture that values teamwork and innovation. The role of HSQE Manager not only provides the opportunity to make a meaningful impact across the Midlands but also encourages a balance of office and fieldwork, making it an exciting and rewarding position.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Business Analyst in Liverpool
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like MJ Quinn!
✨Engage with Online BI Communities
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We think you need these skills to ace Information Technology Business Analyst in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at MJ Quinn, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at MJ Quinn
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with MJ Quinn’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
