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- Tasks: Provide expert-level IT support and manage complex technical issues.
- Company: Leading UK infrastructure services provider with a focus on innovation.
- Benefits: Comprehensive employee benefits and a supportive work environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: 5+ years in IT support and strong analytical skills required.
- Other info: Office-based role in Prescot with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A UK infrastructure services provider is seeking an experienced 3rd Line IT Support professional to provide expert-level support within their IT department. The role focuses on managing complex technical issues, ensuring optimal system performance, and collaborating with diverse departments.
Candidates should possess solid analytical skills, a minimum of 5 years in IT support, and the ability to communicate technical information to non-technical users clearly. This full-time position is based in Prescot and offers various employee benefits.
Senior 3rd Line IT Support – Office‑Based in Prescot in Liverpool employer: Mj Quinn Integrated Services Ltd
Contact Detail:
Mj Quinn Integrated Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line IT Support – Office‑Based in Prescot in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and common IT support scenarios. We all know that being able to solve complex issues on the spot is key, so practice explaining your thought process clearly.
✨Tip Number 3
Showcase your soft skills! Remember, you’ll be working with non-technical users, so demonstrate your ability to communicate effectively. Use examples from your past experiences where you made tech easy to understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior 3rd Line IT Support – Office‑Based in Prescot in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd Line IT Support. We want to see how your skills match the job description, so don’t be shy about showcasing your analytical prowess and technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Prescot. Share specific examples of how you've tackled complex technical issues and communicated effectively with non-technical users.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved challenging IT problems. We love seeing how you approach issues and ensure optimal system performance, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mj Quinn Integrated Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies and tools relevant to 3rd Line IT Support. Be prepared to discuss your experience with complex technical issues and how you've resolved them in the past.
✨Communicate Like a Pro
Since you'll need to explain technical concepts to non-technical users, practice simplifying your explanations. Use relatable analogies or examples to demonstrate your ability to communicate effectively across departments.
✨Showcase Your Analytical Skills
Be ready to share specific examples of how you've used your analytical skills to troubleshoot and resolve issues. Think of scenarios where your problem-solving abilities made a significant impact on system performance.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you tailor your responses to show that you're not just a fit for the role, but also for the team. Mention any shared values during the interview to make a strong connection.
