Main Purpose of the Job:
As a member of the JDE Team, this role is responsible for providing functional support and process improvement across warehouse, logistics, finance, and supply chain areas within the organisation
Key roles and responsibilities:
- Gather, analyse, and document business requirements.
- Design and improve business processes and system solutions.
- Provide functional support for JDE and integrated applications.
- Support business transformation and system implementation projects.
- Work with business users, IT teams, vendors, and third-party partners.
- Develop and maintain functional and process documentation.
- Coordinate testing, training, and change management activities.
- Identify operational risks, issues, and continuous improvement opportunities.
- Support the delivery of a stable, efficient, and scalable ERP environment
Key Responsibilities
- Manage and resolve support tickets and business issues.
- Analyse root causes and propose sustainable solutions.
- Produce process maps, functional specifications, and requirements documents.
- Support project activities including discovery, design, testing, deployment, and hypercare.
- Create and maintain training materials, operating procedures, and knowledge articles.
- Deliver end-user training and support system adoption.
- Ensure documentation remains current and aligned with business processes.
- Assist with system configuration reviews and enhancement requests.
- Provide regular reviews of user call stats and help the manager improve/enhance support model
Key Skills
- Strong business analysis and requirements gathering skills.
- Process mapping and business process improvement experience.
- Good understanding of supply chain/warehousing /procurement processes.
- Experience supporting ERP systems, preferably JD Edwards.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving ability.
- Ability to manage multiple priorities and projects.
- Self-motivated with strong attention to detail.
- Collaborative team player with a customer-focused mindset.
- 2+ years' experience in a Business Analyst or similar role.
- Proven ability to work with business stakeholders and document requirements.
- Holds a valid passport as some European travel is required
The Benefits
- Monday – Friday 9am-5pm
- Mizuno staff discount on a wide range of sporting and golfing products
- Leisure subsidy – contribution to your gym/golf membership
- Employee Assistance Programme
- 33 days holiday including public holidays with additional days for long serving staff members
About the Company
Since its foundation in 1906, Mizuno Corporation has developed products and services and utilized the value of sports under the management principle that “we will contribute to society through the advancement of sporting goods and the promotion of sports”. We will actively spread the value of sports even in everyday life and contribute to making people around the world happy through the power of sports.
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Business Analyst in Wokingham employer: Mizuno Corporation EMEA
Mizuno Corporation EMEA is an exceptional employer that values its employees by offering a supportive work culture and numerous benefits, including generous holiday allowances and staff discounts. With a focus on professional growth, the company provides opportunities for career advancement through engaging events and brand representation, making it an ideal workplace for those passionate about golf and sales in the beautiful setting of Scotland.
