Facilities Management Director Executive Director

Mizuho is recruiting a Head of Facilities Management (FM) to lead the strategic management of all FM functions, ensuring optimum accommodation and support service standards within FM guidelines and budgetary constraints.

Duties and Responsibilities

• People Management
  • Motivate, develop and lead a high‑performing FM team.
  • Build strong relationships with internal and external stakeholders.
  • Prioritise demand to optimally utilise team skills.
  • Conduct staff appraisals and set deliverable objectives.
• Service Provision
  • Deliver the full scope of FM services effectively.
  • Ensure compliance with building lease conditions and maintain a strong landlord relationship.
  • Manage third‑party suppliers, including engineering and soft services contractors.
  • Lead tender processes in line with procurement procedures, securing best‑value contracts.
  • Establish clear SLAs to support strategic and organisational objectives.
  • Serve as ambassador for projects, promoting best practice in project management and sustainability.
  • Oversee maintenance and development plans from routine PPM to major renewals.
  • Represent FM at executive and board meetings.
• Financial Management
  • Develop, manage and deliver the annual facilities budget.
  • Maintain operational and capital budgets within set limits.
  • Analyse financial performance, comparing actuals to budget and managing outcomes.
  • Control and maintain asset‑management databases.
• Corporate Real Estate Strategy
  • Formulate and implement real‑estate strategy.
  • Optimise space utilisation and lead cost‑control initiatives.
  • Plan and manage capital expenditure programmes.
  • Coordinate project delivery to schedule and budget, working with all stakeholders.
  • Advise senior management on space and office requirements.
• Health & Safety
  • Oversee health and safety for the main office building and sub‑tenancies.
  • Ensure team and contractors comply with policies, procedures and regulations.
  • Conduct testing of emergency procedures and report findings at quarterly committees.
• Services and Visual Standards
  • Maintain interior design standards and visual consistency.
  • Deliver services to defined service levels and sustain customer satisfaction.
• Accommodation and Churn
  • Actively manage business accommodation, including all moves and churn.
  • Keep accurate records of space utilisation.
• Business Continuity
  • Primary contact for security incidents and FM crisis control.
  • Manage the company’s business continuity site and related functions.
• External Relations
  • Co‑ordinate with FM counterparts in other Mizuho entities.
  • Collaborate on major FM projects across locations.
  • Engage outsource providers, suppliers, regulatory bodies and insurance brokers.
  • Maintain relationships with sub‑tenants.

Qualifications, Skills and Experience

• Deep experience in facilities and premises management in the UK and internationally.
• Professional qualification in real estate and/or facilities management (RICS / IWFM) or equivalent.
• Health & safety qualification (NEBOSH, IOSH) desirable.
• Customer‑centric career experience.
• Strategic understanding of corporate real estate.
• Cost‑control experience at an organisational level.
• Senior management experience with board‑level engagement.
• Experience delivering large capital building projects.
• Strong interpersonal skills, influential and collaborative across all levels.
• Risk‑awareness and decisive response to delivery risks and issues.
• Excellent communication – verbal and written – to diverse stakeholders.

What Mizuho Can Offer You

• Competitive starting salary and discretionary bonus.
• Non‑contributory pension.
• 27 days annual leave.
• Core working hours and hybrid working options.
• Virtual GP and wellbeing benefits.
• Flexible scenarios where applicable (part‑time, job‑sharing).

Equal Opportunity

At Mizuho we embrace flexible ways of working and maintain a fully inclusive workplace. We welcome applications from all sections of the community, regardless of ethnicity, gender, sexual orientation, beliefs or disabilities. For more information about our equal opportunities policy or accessibility requirements, please contact recruitment@mizuhoemea.com.