At a Glance
- Tasks: Support customers and engineers with enquiries, quotations, and order processing.
- Company: Join a respected engineering business with a supportive team.
- Benefits: Competitive hourly rate, Monday to Friday hours, and potential for permanent role.
- Other info: Opportunity to develop technical knowledge and work with diverse products.
- Why this job: Combine customer service and technical problem-solving in a dynamic environment.
- Qualifications: Customer-facing experience and strong technical aptitude preferred.
The predicted salary is between 13 - 14 £ per hour.
If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately.
If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business.
The RoleAs a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include:
- Handling customer enquiries via telephone and email
- Identifying parts using technical drawings, exploded diagrams, and parts catalogues
- Preparing and issuing accurate quotations
- Processing customer and web shop orders
- Liaising with suppliers to obtain pricing, availability, and lead times
- Following up quotations to convert them into orders
- Maintaining accurate records using internal systems and Excel
- Supporting the web shop with product listings and pricing updates
- Assisting with stock management and annual stock takes
This is a varied and fast-paced role where your attention to detail and customer focus will make a real impact.
What We're Looking ForTo be successful as a Technical Sales Administrator, you will ideally have:
- Experience in a customer-facing technical sales, parts, or support role
- Strong mechanical or technical aptitude
- Ability to interpret technical drawings and parts manuals
- Excellent communication skills by phone and email
- High attention to detail
- Good Excel and IT skills
- A proactive and organised approach
- Experience within engineering, manufacturing, compressed air, automotive, or industrial parts would be highly advantageous.
Join a supportive and knowledgeable team. Gain exposure to a wide range of technical products and equipment. Varied role with both customer and technical responsibilities. Excellent opportunity to develop your technical knowledge. Work for a business that values quality, service, and continuous improvement.
If you are looking for a Technical Sales Administrator role where you can combine customer service, technical problem solving, and administration in a rewarding and fast-moving environment, we would love to hear from you. Apply today.
Technical Sales Administrator employer: Mixxos
Join a well-established and highly respected engineering business that values quality, service, and continuous improvement. As a Technical Sales Administrator, you will be part of a supportive team that encourages employee growth and offers exposure to a diverse range of technical products. Enjoy a dynamic work culture where your problem-solving skills and attention to detail will make a significant impact, all while benefiting from a competitive hourly rate and a temporary to permanent position.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, make sure you can explain technical concepts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Technical Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and customer service experience. We want to see how you can solve problems and support customers, so don’t be shy about showcasing relevant roles or projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Sales Administrator role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Technical Know-How:Since this role involves interpreting technical drawings and parts manuals, make sure to mention any relevant experience you have. We love candidates who can demonstrate their mechanical aptitude and attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mixxos
✨Know Your Technical Stuff
Brush up on your technical knowledge related to the role. Familiarise yourself with common parts, technical drawings, and exploded diagrams. This will help you answer questions confidently and show that you're ready to tackle customer enquiries.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate both verbally and in writing. Try role-playing with a friend or family member to simulate phone calls and email exchanges. Clear communication is key!
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and keep track of multiple tasks. Bring examples of how you've successfully handled similar responsibilities in the past, especially in fast-paced environments.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if it's the right fit for you. Ask about their approach to customer service or how they handle technical challenges.
