At a Glance
- Tasks: Support customers and engineers with technical enquiries and process orders efficiently.
- Company: Join a respected engineering business with a focus on quality and service.
- Benefits: Competitive salary, supportive team, and opportunities for technical development.
- Other info: Fast-paced environment with excellent career growth potential.
- Why this job: Combine customer service and technical problem-solving in a dynamic role.
- Qualifications: Customer-facing experience and strong technical aptitude preferred.
The predicted salary is between 30000 - 30000 £ per year.
If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately.
If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business.
The Role
As a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include:
- Handling customer enquiries via telephone and email
- Identifying parts using technical drawings, exploded diagrams, and parts catalogues
- Preparing and issuing accurate quotations
- Processing customer and web shop orders
- Liaising with suppliers to obtain pricing, availability, and lead times
- Following up quotations to convert them into orders
- Maintaining accurate records using internal systems and Excel
- Supporting the web shop with product listings and pricing updates
- Assisting with stock management and annual stock takes
This is a varied and fast-paced role where your attention to detail and customer focus will make a real impact.
What We're Looking For
To be successful as a Technical Sales Administrator, you will ideally have:
- Experience in a customer-facing technical sales, parts, or support role
- Strong mechanical or technical aptitude
- Ability to interpret technical drawings and parts manuals
- Excellent communication skills by phone and email
- High attention to detail
- Good Excel and IT skills
- A proactive and organised approach
- Experience within engineering, manufacturing, compressed air, automotive, or industrial parts would be highly advantageous.
Why Apply?
- Join a supportive and knowledgeable team
- Gain exposure to a wide range of technical products and equipment
- Varied role with both customer and technical responsibilities
- Excellent opportunity to develop your technical knowledge
- Work for a business that values quality, service, and continuous improvement
If you are looking for a Technical Sales Administrator role where you can combine customer service, technical problem solving, and administration in a rewarding and fast-moving environment, we would love to hear from you. Apply today.
