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- Tasks: Handle calls and emails, resolve customer queries, and support the team.
- Company: Join a dynamic company with a supportive team culture.
- Benefits: Earn £14.00 per hour, enjoy free parking, and access discounted products.
- Why this job: Be part of a busy team and develop your customer service skills.
- Qualifications: Previous office experience and strong communication skills required.
- Other info: Temp-to-perm role with great progression opportunities.
The predicted salary is between 11 - 16 £ per hour.
£14.00 per hour
Monday to Friday, 9:00am - 5:30pm
Office-based, must drive
Free on-site parking
We are recruiting a Customer Service Advisor to join an exciting client of ours who are coming up to a very busy period.
Key Responsibilities:- Handling a high volume of inbound and outbound telephone calls
- Responding to customer enquiries via email
- Providing accurate product and service information
- Resolving queries in a professional and timely manner
- Updating internal systems and records
- Supporting the wider office and customer service team
- Previous office-based experience (essential)
- Confident and professional telephone manner
- Strong written and verbal communication skills
- Organised, reliable, and customer-focused
- Comfortable working in a fast-paced environment
- £14.00 per hour
- Temp-to-perm opportunity
- Free on-site parking
- Discounted products
- Company events throughout the year
- Supportive team and progression opportunities
Apply now to find out more.
Customer Service Advisor in Dunstable employer: Mixxos
Contact Detail:
Mixxos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Dunstable
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Dress the part! Even if it's an office-based role, looking professional can make a great first impression. Choose an outfit that reflects the company's culture while still being smart and polished.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous office-based experience and showcases your strong communication skills. We want to see how you can bring your unique flair to the Customer Service Advisor role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team and how your customer-focused attitude aligns with our values. Keep it professional but let your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to mention any experience handling high volumes of calls or resolving customer queries. We love seeing how you've tackled challenges in the past and what you've learned from them.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mixxos
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with handling inbound and outbound calls, responding to emails, and resolving queries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since strong verbal and written communication skills are key for this role, practice answering common interview questions out loud. You could even role-play with a friend to simulate the interview environment. This will help you sound confident and articulate during the actual interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you stay organised in a fast-paced environment. Think of examples from your previous experience where you successfully managed multiple tasks or resolved customer queries efficiently. This will highlight your reliability and ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company culture, or what a typical day looks like for a Customer Service Advisor. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
