Customer Marketing Manager in Milton Keynes

We are recruiting for a Customer Marketing Manager on behalf of our client, an industry-leading manufacturer with a strong presence in the B2B sector. Known for innovation, reliability, and long-term partnerships, our client is seeking a Customer Marketing Manager to take ownership of below-the-line marketing initiatives that deepen customer engagement and reinforce the companys market reputation.

As Customer Marketing Manager, youll play a critical role in developing and executing targeted marketing strategies that add value across the customer journey while strengthening loyalty and boosting retention.

Please note: applicants must have proven experience in customer marketing or trade marketing.

Key Responsibilities Customer Marketing Manager:

Deliver engaging below-the-line marketing campaigns (e.g., email marketing, case studies, customer events, etc.).

Work closely with the sales and customer engagement teams to develop and implement tailored campaigns.

Measure and report on the performance of all customer marketing activities, optimising based on data and insights.

Be responsible in leading and coaching the customer marketing executive.

Working collaboratively with the Assistant Brand Manager and broader teams to ensure customer needs are reflected and met in all marketing initiatives.

Optimise the customer journey.

What you need for Customer Marketing Manager:

Proven experience in Trade or Customer Marketing is a must.

Experience working in either a B2B or B2C environment.

Strong project management skills and the ability to manage multiple campaigns simultaneously.

Ability to be proactive, think strategically, and bring creative, outside-the-box ideas to customer engagement initiatives.

Excellent written and verbal communication skills, with experience developing customer-facing content.

Data-driven approach with the ability to analyse performance metrics and optimize accordingly.

Some management or team leadership experience would be beneficial.

Comfortable working cross-functionally with Sales, Product, and Customer Success teams.

Whats in it for you?

Company Pension

Private Medical Insurance

25 days holiday plus bank Holidays

Flexible working environment

If youre a strategic marketer with a passion for customer success, relationship marketing, and brand advocacy, this is an exciting opportunity to make a meaningful impact within a well-established and forward-thinking organisation.

APPLY NOW!