At a Glance
- Tasks: Support customers and engineers with enquiries, quotes, and orders in a dynamic environment.
- Company: Join a respected engineering business known for its innovation and customer focus.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team culture.
- Other info: Great opportunity for career growth in a well-established company.
- Why this job: Combine your problem-solving skills with customer service in a rewarding role.
- Qualifications: Technical mindset, organisational skills, and a passion for helping others.
The predicted salary is between 30000 - 30000 £ per year.
If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately. If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business.
The Role
As a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include:
- Handling customer enquiries via telephone and email
- Identifying parts using technical drawings, exploded diagrams, and parts catalogues
- Preparing and issuing accurate quotations
- Processing customer and web shop orders
- Liaising with suppliers to obtain pricing, availability, and lead times
- Following up quotations to convert them into orders
- Maintaining accurate records
Technical Sales Support employer: Mixxos Group
Join a well-established engineering business that values problem solvers and customer-focused individuals. With a supportive work culture, competitive salary, and opportunities for professional growth, this role as a Technical Sales Administrator offers you the chance to make a meaningful impact while working in a dynamic environment. Enjoy the benefits of a Monday to Friday schedule, fostering a healthy work-life balance in a company that prioritises employee development and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills match their needs. Highlight your problem-solving abilities and technical knowledge to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your interest in joining our team.
We think you need these skills to ace Technical Sales Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and customer service experience. We want to see how you can solve problems and support customers, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Sales Administrator role. Share your passion for engineering and how you enjoy helping customers find solutions.
Showcase Your Organisational Skills:In this role, being organised is key. When writing your application, mention any tools or methods you use to stay on top of tasks. We love candidates who can juggle multiple responsibilities while keeping everything in check!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mixxos Group
✨Know Your Tech
Brush up on the technical aspects of the products you'll be supporting. Familiarise yourself with technical drawings, exploded diagrams, and parts catalogues. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Customer Service Mindset
Prepare to discuss your previous customer service experiences. Think of specific examples where you solved problems or went above and beyond for a customer. This will demonstrate your ability to handle enquiries effectively and showcase your problem-solving skills.
✨Practice Quoting
Since preparing quotations is a key part of the job, practice how you would approach this task. You might even want to create a mock quotation based on a hypothetical scenario. This will help you articulate your thought process during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in this position. This shows that you're engaged and serious about the opportunity.
